Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

People say change is hard. We say so what? We're in the business of making health care more affordable, simpler and easier for people to access. And we need really smart business professionals who can help us. As a BPC, you'll design processes and project implementations and diagnose process improvement opportunities as you develop innovative solutions that will affect millions. If that sounds energizing to you, join us today.

While you're busy helping us change the landscape of health care, you've got to be able to quickly adapt to change in a fluid environment. It's all about quality reporting, analysis and developing plans and programs to support continuous operational improvement and development. You'll also be challenged to gain buy-in from multiple stakeholders before presenting solutions to senior leadership.

Positions in this function are responsible for end-to-end business process activities - creating, controlling and improving business processes. Leads process design and project implementation teams in process improvement activities. Diagnose process improvement opportunities and develop solutions using principles of process excellence and related tools.

• Reviews the work of others
• Develops innovative approaches
• Sought out as expert
• Serves as a leader/ mentor
  

You’ll enjoy the flexibility to work remotely* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Create, control and improve end-to-end business processes
• Lead process design and project implementation teams in process improvement activities
• Create quality reporting, analysis and audits for developing plans and programs to support continuous quality improvement using applicable tools
• Project manage and drive execution for identified strategies and campaigns to integrate digital chart retrieval into chart review process
• Work closely with data teams to build tools needed to support projects and manage data issues and enhancements
• Propose, facilitate, oversee, maintain, monitor implementation of business process solutions
• Lead cross-functional or segment teams/projects
  

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 5+ years experience in writing business and/or system requirements
• 5+ years experience in business analysis or finance analysis
• 3+ years experience with documenting operational processes and practices
• Experience as a Team Lead or Project Lead
• Experience creating and executing presentations to leadership and stakeholders (must be proficient with MS PowerPoint)
• Proficiency in MS Word and Excel (Pivot Tables, VLOOKUPs, detailed presentation of data skills)
  

Preferred Qualifications:

• Bachelor’s degree
• Healthcare industry experience, specifically related to Quality and Risk Adjustment
• Experience with medical record retrieval
• Experience with MS Access, Project, Visio, and SharePoint
  

Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.

California, Colorado, Connecticut, Nevada, New York, Rhode Island, or Washington Residents Only: The salary range for California, Colorado, Connecticut, Nevada, New York, Rhode Island or Washington residents is $85,000 to $167,300. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.




Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.