Case Aide Job at Department of Human Services, Klamath Falls, OR

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Job Description

Initial Posting Date:
05/12/2023
Application Deadline:
05/28/2023
Agency:
Department of Human Services
Salary Range:
$2,906 - $4,259
Position Type:
Employee
Position Title:
Case Aide/Human Services Assistant 2 (Klamath Falls)
Job Description:
Case Aide / Human Services Assistant 2 - REQ-127470
Salary Range: $2906 - $4259
Klamath Falls
We are proud to be an Equal Opportunity Employer. We are actively working to build an equitable agency with the
Equity North Star
as our guide toward our vision of an agency free of racism, discrimination and bias. We believe that teams in which everyone can show up as their full authentic self are key to creating a thriving workforce that can better serve communities. We welcome members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to apply.

Do you want the opportunity to match the needs of people in the community with available federal, state and local programs or other resources to meet those needs? Do you want to be part of a diverse workforce that collaborates and learns from each other to improve services that supports the elderly, people with disabilities and communities? Then, we want to hear from you!

Aging and People with Disabilities (APD), part of the Oregon Department of Human Services, is seeking a dedicated and compassionate individual for a Case Aide/Human Services Assistant 2.

Oregon Department of Human Services (ODHS), A place to belong and make a difference!
  • When you join the
    ODHS
    , you join a community of over 10,000 employees dedicated to serving and helping Oregonians achieve wellbeing and independence through opportunities that protect, empower, respect choice, and preserve dignity.
  • Connect with ODHS Employee Resource Groups (ERGs) and find a place to belong, build community and participate in shared learning. ERGs are employee-driven committees that support each other as well as the ODHS’ overall mission and vision.
  • Enjoy a work-life balance, 11 paid holidays a year, flexible work schedules, and
    competitive benefits packages
    including health, dental, vision and much more!

ABOUT THE PROGRAM
Click here
to learn more about Aging and People with Disabilities.
YOUR DUTIES AT A GLANCE:
In this position, you will provide clerical support for the administration of Title XIX, Food Stamp and Social Service programs. The purpose of these programs is to assure a continuity of care that allows the disabled and the elderly who qualify for APD programs to maintain or achieve maximum physical and emotional independence in the least restrictive setting, and to assure that persons eligible for the above benefits receive them in a timely and accurate manner. The Human Service Assistant 2 (Case Aide) is responsible for assuring that the functions which support the programs flow smoothly to maximize services to our clients. This position provides a wide variety of secretarial, technical and minor administrative tasks in support of the branch office operation.

WORKING CONDITIONS
General office conditions. May come into contact with hostile, irrational, or angry people who may become assaultive physically or with a weapon. May come into contact with persons with communicable diseases. Travel may be in inclement weather. The work schedule for this position is Monday through Friday (8 a.m. - 5 p.m.) for a 40-hour work week. May require some overtime work before and after scheduled work hours and on weekends. This position requires occasional travel of more than 100 miles per one-way trip. This position requires a valid driver's license and an acceptable driving record. If not, you must be able to provide an alternate method of transportation. This position may include contact with hostile and/or difficult individuals. This position also includes an office environment that includes long periods of sitting for data entry, document reviews and desk side interviewing. Daily ongoing use of a computer, keyboard, and monitor are necessary. This position requires a good attendance pattern, and appropriate use of accrued paid leave in order to ensure branch coverage for vacations and other leaves, as well as acceptable customer service for our clients, community partners and the general public.
WHAT YOU NEED TO QUALIFY/MINIMUM QUALIFICATIONS(MQ’s):
One year of experience assisting professionals who provide social program services to clients who are in one or more of the following specialized social program areas:
  • Clients who are economically disadvantaged.
  • Clients who are substance dependent.
  • Clients who are mentally or physically disabled.
  • Clients who have experienced child abuse and neglect and/or
  • Clients who are juvenile delinquent(s).
** Include how you assisted professionals in your application materials. **

Any degree in a related mental health or human services program may substitute for six months of the required experience.
ESSENTIAL ATTRIBUTES (EA's):
  • Experience providing support for multiple units within an agency while working with frequent interruptions.
  • Experience conducting home visits for case managers for various reasons.
  • Demonstrated ability to maintain a high level of attention to detail, resourcefulness, intuition, and self-motivation while working independently.
  • Excellent customer service both internal and external customers.
REQUIRED: Clearly describe how you meet the minimum qualifications (MQ’s) and essential attributes (EA’s) within your application materials. These attributes will be used to determine which candidates will be selected to move forward in the process.
** Your application and/or resume will be used when completing a pay equity assessment. The pay equity assessment determines your pay rate/salary step, so complete and detailed work and education history is helpful.
APPLICATION INSTRUCTIONS AND REQUIREMENTS:
Your work history profile either in the Workday application or resume/CV is the perfect opportunity to highlight your interest in the position and showcase your skills and experience that make you the best candidate for the position.
  • Current State of Oregon: Apply via your employee Workday account. (This includes permanent and limited duration employees; temporaries are not counted as internal candidates). View this
    job aid
    for help.
  • If you are not a current State of Oregon employee, view this
    application instructional video
    .
  • Please upload a resume OR complete the work history profile. Note: Your resume / cover letter may be uploaded in the Resume/CV field on the online application. **Emailed resumes and cover letters will not be accepted; they must be attached to your Workday application to be considered.
  • After you submit your application, you will have additional tasks to complete in Workday. Please continue to check your Workday account throughout the recruitment process.
ADDITIONAL REQUIREMENTS:
  • Finalists for this position will be subject to a computerized criminal history and abuse check. Adverse background information will be reviewed and could result in withdrawal of a conditional job offer or termination of employment.
  • The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.
  • Under the Oregon Health Authority's health care rules, COVID-19 vaccinations are required for employees in specified job classifications for the Aging and People with Disabilities program. This includes Adult Protective Service Specialist, Human Service Case Manager, Human Services Assistant 2, Pre-Admissions Screening Specialist, Client Care Surveyor, and Compliance Specialist 2 which is our Adult Foster Home Licensor. Employees will need to complete their COVID-19 vaccination series or have an approved exception to the requirement due to a medical condition or sincerely held religious belief. Successful candidates for this position must submit vaccination documentation or be approved for an exception prior to their first day of employment. Failure to provide proof of full documentation or receipt of an approved exception will lead to withdrawal of the job offer.
HELPFUL INFORMATION:
  • This position is represented by the Service Employees International Union (SEIU).
  • This recruitment may be used to fill future vacancies.
  • Have questions about Workday, and want some tips on understanding the state application process? Check out our
    Oregon job opportunities
    page.
  • If you need an accommodation under the Americans with Disabilities Act (ADA) to participate in the application or selection process, please contact
    ADA.DHS@dhsoha.state.or.us
    . Please be sure to include the job requisition number.
  • For questions about the job duties or application process, please contact
    JENNIFER.M.MOISA@odhs.oregon.gov
    . Please be sure to include the job requisition number.

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