Job Description

Expand your career by joining and fun and dynamic sales and catering team at The Hotel Landing. We currently have an exciting opportunity for a Catering Manager that handles Executive Meetings at our luxury, boutique hotel located in Wayzata on Lake Minnetonka. We are actively looking to meet the best and brightest talent that the hospitality industry has to offer to join our management team.

POSITION FOCUS

The Catering Sales Manager focuses on Executive Meetings and is responsible for booking short term meetings and groups into the hotel.

ESSENTIAL RESPONSIBILITIES

• Solicits corporate accounts to find new and repeat executive meetings the hotel can host.

• Receive and respond to all customer inquiries. Negotiate and capture all profitable Catering business.

• Provide marketing collateral to clients and guests; which may include menus, meeting room layout & seating capacity diagrams, and similar.

• Prepare and send requested proposals and contracts to designated potential clients.

• Educate Event Planners on hotel procedures, such as: meal guarantees, set-up styles, payment terms, available hotel services, etc.

• Coordinate all details to appear on each “Event Order." Details to coordinate may include meeting room set-up specifications, banquet food & beverage items, audio/visual equipment & billing details.

• On a regular basis, distribute Banquet Event Orders to all applicable service staff, including the Banquet Service Staff, the Food Preparation Staff and the Rooms Division.

• Conduct site inspections. Entertain qualified potential clients in accordance with Sage Hospitality policies.

• In a timely, accurate and consistent manner, document and report all sales activities as required.

• Maintain an active list of top accounts to ensure continuous relationship building activities. Top accounts should be contacted, visited and entertained frequently.

• Perform other services and duties as requested. May be called on to host functions and participate in, or conduct sales blitzes, travel and work extended hours to achieve departmental goals.

• “Short Term” booking market ( 4 weeks or less )

• Attend regular networking events to help build brand awareness

• Partner with the Banquet & Culinary teams in providing a customer experience that exceeds the customers' expectations

• Effectively use sales resources and administrative staff

• Contribute to the health and strength of a dynamic team culture

• Communicate event details and requirements with and provide input to team members to execute catering events effectively

• Capture short turn around business

• solicit, negotiate and confirm new and repeat business

• will prepare and execute sales contracts, event orders, group resumes to ensure quality product delivery and customer satisfactions

• Coordinate all details to appear on each "Banquet Event Order." Details to coordinate& service include meeting room set-up needs, banquet food & beverage items, Meeting or Event agenda/timelines, audio/visual equipment needs & billing details

• Exercise excellent communication, presentation, organization, time management and listening skills

OTHER RESPONSIBILITIES

• All other duties as assigned, requested or deemed necessary by management.

SUPERVISORY DUTIES

None

BEHAVIORAL FOCUS

At Sage, we pride ourselves on the behaviors that build our culture and help associates perform in their positions. We value integrity, performance, team spirit, growth, delivering extraordinary guest experiences, and engaging in our communities. We have also outlined specific competencies that contribute to success at Sage. Please review our competency models to understand the behaviors expected of different levels in the organization (you may find these models in our learning management system).

POSITION QUALIFICATIONS

Education/Formal Training

• Requires knowledge of the hotel's policies and procedures and the ability to determine course of action based on these guidelines.

• Requires ability to investigate and analyze current activities and/or information involving readily available data and indicating logical conclusions and recommendations.

• Must possess communication skills in terms of the ability to negotiate, convince, sell and influence professionals and/or hotel guests.

• Ability to drive to outside sales calls.

• Excellent comprehension and literacy required to develop marketing plan, create menus and programs, etc.

Experience

• Prefer 1-2 years previous hotel or hospitality experience in sales.

• Salesforce CRM experience desirable (Delphi).

Knowledge/Skills

• Must possess the ability to negotiate, convince, sell and influence professionals and hotel guests.

• Ability to manage extensive amounts of information.

• Knowledge of sales procedures associated with the hotel industry.

• Excellent written skills sufficient to produce sales and marketing communication.

• Excellent spoken and presentation skills

• Considerable ability to listen effectively.

• Ability to work effectively both independently and as a team.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sitting 85%, Walking 5%, Standing 5%, bending, kneeling, lifting, climbing 5%Knowledge/Skills

• Must have dexterity/mobility to tour property and attend functions, to climb stairs, and operate basic office equipment.

Environment

Ability to work both on property and remote depending on business levels.

This position description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the associated with the position. May perform other duties as assigned.

Job Type: Full-time

Pay: $55,000.00 - $62,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Wayzata, MN 55391: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Sales: 1 year (Required)
• Customer service: 1 year (Required)

Work Location: Hybrid remote in Wayzata, MN 55391

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