Job Description
Company Description
You perform a wide variety of custodial and cleaning duties in order to provide a clean, orderly and safe environment to ensure a Best Customer Experience.
You create an environment that is easy for our Customers to shop through following proper Store Operations and Garment Care routines. You ensure maintenance, organization and cleanliness of garments on the sales floor and stockroom.
You are responsible for delivering a Best Customer Experience that contributes to the Sales and Profit in your store. You always put our customers’ first and offer assistance when needed.
You work in accordance with H&M standards, policies, procedures and legal requirements
Job Description
Role responsibilities include, but are not limited to:
SALES & PROFIT
You are responsible for delivering a Best Customer Experience that contributes to the Sales and Profit in your store. You create an environment that is easy to shop through Store Operations and Best Garment Care. You follow all required H&M procedures, routines and best practices in all areas of the store, so sales goals can be reached.
- Performs housekeeping services on sales floor, fitting rooms, and BOH area.
- Dusts all counters/hard surfaces, removes all trash and debris from store, and empties trash bins and replaces liners.
- Performs all high dusting including wiping down all lighting fixtures, vents and display areas.
- Vacuums all carpets daily and shampoos monthly.
- Machine scrubs floors including stripping and washing
- Cleans elevators and escalators daily.
- Cleans all electrical rooms, LAN rooms, and security rooms weekly.
- Maintains all cleaning equipment, machine rooms, HVAC rooms, scrubbing machines, escalator cleaning machines, vacuums and all cleaning related equipment.
- Maintains weekly log on all janitorial conditions and recommendations.
- Ensures garbage is thrown away daily and directs it to waste management areas.
- Performs monthly follow up with visual team and stock team on display and stock material disposal.
- Performs daily mopping, and sweeping
- Stocks, supplies and refills all paper products.
- Maintains the cleanliness of employee kitchen areas including cleaning surfaces and monitoring supplies.
- Maintains cleanliness of all bathroom facilities including cleaning toilets and sink areas, replacing toilet paper, liquid soap and other bathroom supplies, and reporting low inventory of bathroom supplies.
- Completes spot cleaning of all window and glass surfaces.
- Actively keeps registers and fitting rooms well maintained and replenished with necessary supplies.
- Maintains the stock room in an orderly and efficient manner, i.e. back stock, new production and call off.
BEST CUSTOMER EXPERIENCE
You are responsible for delivering a Best Customer Experience that contributes to the Sales and Profit in your store. You always put our customers’ first and offer assistance.
- Apply a ‘Heads up’ approach – be aware of customers that require assistance and offer help
- Supports with garments, including processing, stocking, replenishing, folding, and hanging per H&M guidelines as needed
Qualifications
MINIMUM QUALIFICATIONS:
- Minimum of one (1) year experience in cleaning services industry.
- Ability to lift in excess of 40 lbs.
- Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items
(mannequins, clothing, totes, torsos, etc.) for a short distance
- Ability to climb a ladder and use a step stool
REQUIREMENTS:
- Ability to follow instructions and complete deadlines
- Ability to work in a fast paced environment
- Must be able to work in the store assisting on the floor as necessary
- Must be able to take initiative to complete tasks and solve problems
- Must be able to work a flexible work schedule including nights and weekends
Hourly Wage: $16.50
Additional Information
All your information will be kept confidential according to EEO guidelines.