Job Description
Date Posted:
2023-05-12
Country:
United States of America
Location:
OT553: Otis NHQ - Oakbrook Center 11760 US Highway 1 Suite W600, Palm Beach Gardens, FL, 33408 USA
JOB RESPONSIBILITIES: If you thrive in a fast-paced environment and are looking for an opportunity to develop your finance career, then we have a great opportunity for you. We are seeking a motivated, analytical, self-starter to contribute to our continued legacy of financial strength. Specific responsibilities for this position include:
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Call customers daily to obtain payments and resolve Order to Cash issues.
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Working with sales team and understanding our customers are repeat customers and must be treated with respect so as not to damage relationships.
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Responsible for the daily follow up and collection activity for customer accounts: Mainly Maintenance and Open Order lines of business
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Prepare customer concessions and Legal/Collection packages and follow-up that documents are processed.
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Customer Account reconciliations – both internal and external customers
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Keep customer contact information, both phone numbers and email address, current in our systems
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Document all collection activities within JDE Account Activity Log (notes).
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Hold collection meetings with appropriate field reps monthly to resolve past due AR
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Problem solve to identify the best method to collect outstanding balances from the correct point of contact
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Follow all company policy and procedures.
The culture is businesslike and professional. The accounts in the Otis portfolio are A-class, high profile clients, comprised of building owners/owner groups, large property management companies, high volume General Contractors and Developers. Successful candidates should have experience working with similar AR portfolios.
Education / Certifications:
High school diploma/certificate required. AA/AS degree preferred, or Technical/Business School Certificate or Diploma, Skilled Trades Apprenticeship, or other post high school training (two years duration)
EXPERIENCE / QUALIFICATIONS:
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Must have excellent communication style in both written and verbal
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Experience collecting for high volume B2B AR portfolios (over 2,000 invoices on the monthly Trial Balance)
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Driven to perform well in fast-paced environment
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Process-oriented
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Fluent in numerous computer-based collections applications
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Highly organized and Detail-oriented
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Respects accountability expectations
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Able to work well in teams, with colleagues at all levels of the organization
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Able to stay focused on achieving targets, whether working independently or in partnership with colleagues
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Punctual and Professionally conscientious in personal presentation and communication skills
Location: Onsite / Hybrid - West Palm Beach, FL
Otis is An Equal
Opportunity/Affirmative
Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
To request an accommodation in completing an employment application due to a special need or a disability, please contact us at
careers@otis.com
.