Counterfeit Analyst (hybrid) Job at Citi, New Castle, DE 19720

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  • Citi
  • New Castle, DE 19720

Job Description

The Cash & Trade Proc Assoc Analyst 2 is an entry level role responsible for assisting the function with any projects and initiatives related to cash management in coordination with the Transaction Services team. The overall objective is to facilitate multiple complex transaction types from end to end, including escalation as needed.

Responsibilities:

  • Assist with operational processes and process improvements
  • Ensure transactions or processes are executed correctly and are compliant with internal policies and controls
  • Facilitate the investigation, documentation and corrective action implementation of transaction services issues
  • Aid with the transition, alignment, and stabilization efforts of critical operations functions
  • Cross-train for various internal roles within the department, and provide back-up coverage for those roles as needed
  • Assist as required for control, risk, daily activities, and transaction services projects
  • Perform all required tasks within established procedures and controls to minimize losses
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


Qualifications:

  • 0-2 years of relevant experience preferred
  • Demonstrated cash and trade operations experience & knowledge
  • Fraud knowledge /experience
  • Effective verbal and written communication skills


Education:

  • Bachelor’s/University degree or equivalent experience


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

COUNTERFEIT -FRAUD MONITORING

  • Review Controlled Disbursement Corporate Accounts for potential Fraudulent activity daily to validate authentication of the items and obtain approval to pay/return from client.
  • Daily case review and maintenance of existing and new created Fraudulent cases
  • Generate Financials for return items/create return item adjustments.
  • Respond to inter-departmental financial charges
  • Review, respond and investigate all inquiries via secure email/ STARs application Workbasket.
  • Provide creative solutions to reduce errors and ensure adherence to Audit and control policies
  • Cross-train/team support/ provide backup coverage for team members during high volume periods
  • Participate in compliance related activities (COB)
  • Minimize risk to the bank through increased knowledge of procedural requirements
  • Maintain a high level of productivity and accuracy.
  • other duties as assigned

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Job Family Group:

Operations - Transaction Services

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Job Family:

Cash Management

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Time Type:

Full time

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Primary Location:

New Castle Delaware United States

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Primary Location Salary Range:

$48,180.00 - $65,910.00

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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