Customer Service Agent Job at COUNCIL FOR AIRPORT OPPORTUNITY, Jamaica, NY 11432

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Job Description

Summary

Council for Airport Opportunity (CAO) is a non-profit organization that supports the airport community with its talent acquisition needs. CAO has a proven track record for sourcing and staffing the right talent for top companies at JFK, Newark, and LaGuardia Airports. The Customer Service Agent will work onsite at JFK Airport.

Duties & Responsibilities

  • Daily functions may include rotation through ticket counter, lobby area, gate functions, customs, arrivals and other areas within the airport.
  • Operate jet bridge (if trained).
  • Resolve issues with flight activity to ensure on-time departure.
  • Some cash handling transactions, manifests, and labeling.

Qualifications

  • Basic Math Skills: Adding, Subtracting, Division, and Multiplying, Computer Literate
  • Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs
  • Must be at least 18 years old
  • High School Diploma or G.E.D
  • Must be reliable and available to work varied hours, weekends, and holidays

At Council for Airport Opportunity, we provide a fair and equal employment opportunity for all applicants and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic.

Job Types: Full-time, Part-time

Pay: From $17.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Vision insurance

Experience level:

  • No experience needed

Shift:

  • Day shift
  • Evening shift
  • Night shift

Weekly day range:

  • Weekend availability

Work setting:

  • In-person

Work Location: In person

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