We are one of the most-respected community association management companies. We are not a one-size-fits-all company. We pride ourselves on our reputation and commitment to customer care, which sets us apart from our competitors.
The Customer Service Representative follows the company's customer service policies and processes to deliver timely customer satisfaction. This position responds to client needs and supports coworkers by performing the following duties:
Communicate with customers via phone and email. Always keeping a positive, empathetic, and professional attitude toward customers.
Follow communication procedures, guidelines, and policies.
Work with internal departments to meet customers' needs.
Provide knowledgeable answers to questions about the communities we manage.
Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
Provide feedback on the efficiency of the customer service process to management.
Schedule: Monday to Friday, 8:30 - 17:00 PST
We offer:
Bonus based on performance
Paid US Holidays
Reimbursement for medical
Requirements:
High School Diploma
Experience at Customer Service Companies 2+ years
Experience handling demanding customers
Experience within a call center for American Customers
Strong English-speaking and writing skills.
Desired:
An Associate’s degree in Administration,
Service-related experience is a plus.
Job Type: Full-time
Pay: $700.00 - $800.00 per month
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Work Location: Remote
Equal Opportunity Employer/Disabled/Veterans Academy Bank and Armed Forces Bank provides equal employment [and affirmative action] opportunities to applicants and employees without regard to
5 hours at Time and a Half each week! Eligibility for routine pay increases. Weekly and monthly employee appreciation events and incentives!
About usSpeedway Signs is a small business in Tucson, AZ. We are professional and agile.Our work environment includes: Modern office setting Growth opportunitiesEstablished Sign Manufacturing
The Communications Specialist is responsible for implementing the department's strategic communications plan by designing effective and innovative
LevelExperienced Job LocationTed's Bulletin Reston Town Center - Reston, VA Position TypeFull-Time/Part-Time Education LevelHigh