Customer Service Representative Job at Mister Car Wash, Madison, WI 53703

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Job Description

Customer Service Team Member
Starting at $15 - $17 / HR + TIPS
(Tips are an additional $1.50-$3.00/hr on average!)
Working at Mister Car Wash is all about opportunity—to be part of a team, achieve your goals, and have fun in a fast-paced environment. And with new stores in development, Mister has room for every team member to grow their career.

Come work for us! We’re currently seeking a Guest Service Specialist.
WHAT YOU WILL DO:

  • Work with an amazing team in a fun environment while rotating among different areas throughout the day.
  • Build trusting relationships with customers and recommend products and services that best meet their needs.
  • Create “Wow” moments for our customers by showing your commitment to outstanding service and hospitality in every interaction.
  • Safely and politely direct customers into the car wash tunnel.
  • Help maintain the location’s appearance and cleanliness.
  • Follow all Mister Car Wash safety procedures and policies, including appearance expectations.

WHAT YOU NEED:

  • An outgoing personality with strong people and listening skills.
  • The ability to connect with customers.
  • Attention to detail and pride in your work.
  • High energy and interest in being active outdoors in varying temperatures and weather conditions.
  • A strong work ethic and a team-player attitude.
  • The ability to pass a pre-employment background check.

WHAT MOTIVATES OUR TEAM:

  • Competitive hourly pay and tips.
  • Generous paid time off starting day one.
  • Excellent benefits, including medical, dental, vision, 401(k) with company match, employee stock purchase plan, and more!
  • Flexible scheduling.
  • Growth opportunity with a national employer—90 percent of our managers were promoted from within!
  • Opportunity for performance-based pay increases after 30 days of employment.
  • Best-in-class training and development to take your career to the next level.
  • Free car washes weekly.

Join the Mister Car Wash Team today!careers.mistercarwash.comMister Car Wash provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. We participate in the E-verify system nationwide.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Parental leave
  • Vision insurance

Experience level:

  • No experience needed

Shift:

  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Evening shift

Weekly day range:

  • Monday to Friday
  • Rotating weekends
  • Weekend availability

Work setting:

  • In-person

Ability to commute/relocate:

  • Madison, WI 53703: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Are you comfortable working outside for the majority of your shift?
  • Are you at least 18 years of age or older?
  • Have you worked for any Mister Car Wash location in the past?

Work Location: In person

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