Job Detail

• Job Code 708073
• Tax Term W2 Hourly1099Corp To Corp
• Career Level Mid Level
• Experience 3 Years
• US Work Status US CitizenGreen Card HolderEADH-1B - Temporary Visa
• Job Duration 12 Months
• Qualifications High School Diploma

Job Description

Excelraise, LLC is a rapidly growing full service IT solutions integrator and talent management company headquartered in Denver, CO. Our valued client*s includes fortune 500 companies, Government Agencies.

Currently we are looking for a qualified individual to work as a DHHS NC Fast Desktop Support Analyst with our direct client in Research Triangle Park, Durham NC.

• NC FAST requires the services of a Desktop Support Analyst to assist with desktop support to NC FAST end users, including NC FAST users in training environments located at the main NC FAST facility.
• The position will act as a member of the Desktop Support team responsible for setting up and breaking down laptops and desktops in training or classroom settings, as well as supporting the hardware, operating systems and NCFAST applications running on the laptops and desktops, troubleshooting end user computer related issues, reimaging PC’s, installing software, using remote desktop utilities, and providing general computer related support.

Skills

• Experience using remote control software to provide desktop support.
• Experience organizing and following complex and/or detailed technical procedures to provide desktop computing hardware and software installation.
• Experience with microcomputers, local/networked printers, Microsoft operating systems, MS Office and MS Exchange, Netware, Active Directory.
• Experience integrating knowledge and skills from a range of technologies to address work assignments.
• Experience independently resolving routine and non-routine problems, solve problems and perform diagnostics on software and/or hardware.
• Microsoft MCSE and A+ Certification. Highly desired
• LAN Desk experience and Ghost experience. Highly desired

Required skills

Active Directory local/networked printers Microcomputers Microsoft operating systems MS Office and MS Exchange Netware Remote Control Software - Provide Desktop Support Technical Procedures - Desktop Computing Hardware and Software Installation