This job requisition is not eligible for employment-based immigration sponsorship by VMware.
Director of Customer Success Managers – AMER Strategic Success Managers
The Elevator Pitch: Why will you enjoy this new opportunity?
At VMware, you’ll have the opportunity to make a huge impact while working alongside a global community of passionate people who are leading the way in cutting-edge technology. The Director of Customer Success Managers is responsible for ensuring the overall success of VMware/Carbon Black’s growing enterprise customer base in Americas. When you join our team as a Director of CSMs, you become a critical member of the Customer Success team in our organization. Without you, we are unable to ensure continued customer value!
Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?
What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?
What is the leadership like for this role? What is the structure and culture of the team like?
The hiring manager for this role is Andrew Wroblewski, Sr. Director – Carbon Black Customer Success. Andrew is maniacally focused on driving customer health across our Security Business Unit customers. He has been with VMware for 9+ years in a variety of post-sales account management / customer success roles across multiple businesses / products. Andrew’s management philosophy is based on the principles of “Servant Leadership,” putting the needs of the team first, and always acting as one team, and getting to the finish line together. “The most important part of any organization is the people. Great people make great organizations, and ensuring that your people are personally and professionally fulfilled is key to building any great organization.” – Andrew W.
Where is this role located?
Remote: this role is fully remote and can be done anywhere within the United States.
What are the benefits and perks of working at VMware?
You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com.
For US based candidates, the annual pay range (OTE for commissioned roles; Salary for other roles) for this position is: $169,000 - $403,000. The actual offer will be based on the role, location, and individual candidate experience. Bonus, commission, and/or equity may be eligible for this position. VMware offers comprehensive benefits including, but not limited to: medical, dental, and vision plans, company paid holidays, paid sick leave, and vacation time. Additional benefits for this position can be found at https://benefits.vmware.com/. Your talent advisor can share more about the specific salary range for your preferred location during the hiring process.
This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.
Category : Services and Consulting
Subcategory: Customer Success
Experience: Business Leadership
Full Time/ Part Time: Full Time
Posted Date: 2023-05-16
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