Dispatcher/Supervisor Job at Rapido Rolloff & D2 Demo & Dirt +Utilities, Pueblo, CO 81004

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Job Description

Rapido Rolloff is a growing business in Colorado Springs and Pueblo. Our vision is creating extraordinary value to our customers and our employees. Our mission is to pursue continuous improvement, to support one another to achieve success, as a team, and as a company.

Rapido Rolloff is committed to providing a safe and productive workplace, and to conduct business in accordance with the highest standards of business ethics and safety. We offer great Benefits including PTO, Sick Time, 401k plan, Direct Primary Health Care, and Major Medical with a Health Savings Account.

Our client-focused office needs a reliable and well-organized Dispatcher Supervisor with Profit & Loss accountability plus a Quickbooks Online expert to handle day-to-day sales and operations with a focus on efficiency and creativity. This includes dispatching, customer service, AR & AP duties for all of Rapido Rolloff using Quickbooks Online. We are looking for someone that can accommodate flexible hours to start from 7am to 3:30pm. We’re looking for an energetic professional with customer service experience, who doesn’t mind wearing multiple hats.

Rapido Rolloff is located in both Pueblo (41 Greenhorn Drive, Pueblo, CO 81004)_ and _Colorado Springs (3030 N El Paso Street, Colorado Springs, CO 80907). Candidate must be willing to work in both Colorado Springs and Pueblo.

Dispatching, Quickbooks, & Sales responsibilities and duties include:

  • Ability to Sale plus manage Profit and Loss responsibilities.
  • Present sales materials to potential customers and answer questions with integrity and confidence.
  • Meet current customers and make sure completely satisfied. If any problems, work with management to resolve.
  • Dispatch drivers to job locations for all customers: drop, exchanges, and pulls.
  • Invoice customers on a daily basis and handle pre-payments with credit cards.
  • Track all our containers using excel – verifying locations by auditing monthly.
  • Must be experienced in using Quickbooks Online.
  • Handle all account payables ensuring payments are made timely.
  • Maintain logs and records of all calls, activities and track all containers.
  • Provide field crew the necessary information to coordinate and prioritize container orders needed for pick up, drop off or exchange.
  • Uphold the company’s non-disclosure, confidentiality policies, and agreements.
  • Must maintain and organize files, both digital and physical files.
  • Follow detailed instructions and complete work within specified deadlines.
  • Support D2 Demo & Dirt + Utilities (Sister Company), if needed
  • Understands and continues education in risk management, OSHA regulations, and workmen compensation.
  • Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends.
  • Communicate effectively both orally, and in writing. Person must be coachable.
  • Must exhibit patience and tact in dealing with employees and customers.
  • Work hours are 7:00 am to 3:30 pm with a 30-minute lunch. At least one Saturday required for training purposes for three to four hours.
  • Sales includes ability to post on social media for Rapido (LinkedIn, Facetime, Alignable, Google Business, etc.)
  • Other duties as requested by management.

Qualifications

· High School Diploma.

· Two-years or more in sales/customer service experience.

· Two-years of Dispatching experience

· Must be proficient in using Quickbooks Online.

· Sound judgement and critical thinking.

· Outstanding organizational and multitasking abilities.

· Comfort with fast-paced environment.

· Must be able to pick up 20-50 Pounds.

· Proficiency and Experience in Microsoft Office, OneDrive, Word, & Excel.

· Excellent written and verbal communication skills.

· Must have a valid Driver’s License and own car for running any errands.

· Must pass a background check and drug test (required before hire and randomly during employment).

Job Type: Full-time

Pay: $46,000.00 - $60,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Employee discount
  • Health insurance
  • Health savings account
  • Paid time off
  • Retirement plan

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Overtime
  • Weekend availability

Supplemental pay types:

  • Bonus pay

Ability to commute/relocate:

  • Pueblo, CO 81004: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Quickbooks Online: 3 years (Required)
  • Dispatching: 2 years (Required)

Willingness to travel:

  • 25% (Preferred)

Work Location: One location

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