Dispatcher - Volumetric (Austin TX)

Build Your Career. Build America’s Future.

Vulcan Materials Company is the nation’s largest producer of construction aggregates and a major producer of aggregates-based construction materials including asphalt and ready-mixed concrete. When you join Vulcan, it’s more than starting an exciting career – you get to make a difference for millions of people every day across the country.

When you join Vulcan, you join a dynamic culture in which career development is encouraged, excellence is rewarded and diversity is valued. No matter the role or the location across the country, every member of the Vulcan team lives through the Vulcan Way: doing the right thing, the right way, at the right time.

What You’ll Do:

• Know Business Demands. Become thoroughly familiar with the day’s business demands by reviewing schedule and individual customer orders at the beginning of and continuously during shifts.
• Direct Loading and Delivery. Direct Plant Operators, Loader Operators, Drivers, or Batch Plant Operators regarding which orders to load on trucks. Direct Drivers regarding which customer job site to receive delivery and where to load after completing delivery.
• Report Issues. Immediately report any delivery problems to service or sales representatives for quick resolution or mitigation.
• Receive Customer Orders. Receive customer orders, mostly by telephone, but also from drivers on Company radio, service or sales representatives over radio or in person, and occasionally by customers in person. Assist customers in identifying proper products needed for specific end uses. Advise customers on Company order confirmation and delivery policies. Record customer orders through internal dispatching systems and schedule and book orders for future delivery as received.
• Determine Schedules. Tactfully balance cost effective delivery times for Company based on customer demands. Make schedule for drivers for next business day in correspondence with customer order requirements.
• Complete Daily Reports. Complete reports daily on product sales, product allowances and adjustments, delivery problems, and other matters.
• Additional Responsibilities. Other duties as assigned.

Skills You’ll Need:

• Interpersonal Skills. Must have ability to maintain satisfactory customer relations. Must be able to work independently and make decisions while providing excellent customer service by phone and in person. Must be able to communicate effectively with both customers and truckers.
• Time Management Skills. Must have ability to plan ahead to effect timely product delivery according to schedule, work at a fast pace, and prioritize work. Must be able to handle multiple tasks concurrently and work well under pressure.
• Product Knowledge. Must have knowledge of paving, concrete, and construction material. Must also have knowledge of transportation requirements and regulations.
• Technology Skills. Must be skilled in using computers to record information and create reports.
• Scheduling Skills. Must be able to schedule and organize large numbers of people and equipment efficiently and quickly.

What You’ll Like About Us:

• Great Company Culture. Our people share a competitive drive for excellence in an environment of trust, teamwork, open-mindedness and communication.
• Safe. Industry leader in health and safety standards. We are committed to creating a safe work environment and protecting all employees and customers.
• Meaningful Work. What sets up apart is the work we do impacts daily lives – and every employee contributes. Our aggregates produced are used to build roads, schools, hospitals, airports, and housing throughout the United States.
• Health Benefits. Medical, Dental, Vision programs, plus much more.
• Rest and Relaxation. Paid vacation, personal floating days, and paid holidays.
• Prepare for the Future. 401(k) with company match and contribution.
• Training and Development. We see our development programs and helping our employees meet their goals as a key part of our business.

Vulcan Materials Company is committed to employing a diverse workforce. You will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. You also have the right to be free from discrimination for medical needs arising from pregnancy, childbirth, or related medical conditions.

NOTICE TO TEMPORARY STAFFING AGENCIES, PLACEMENT SERVICES AND PROFESSIONAL RECRUITERS

Vulcan Materials Company has an internal recruiting department. Please review our policy as it relates to the use of temporary staffing agencies, placement services and professional recruiters.