Entry Level Customer Service Representative Job at Virtuous, Charlotte, NC 28202

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Job Description

Job Description:


Virtuous
:

We have developed a team that is passionate about making a statement in the marketing industry with a unique approach. Our company is always growing, with goals of expanding our offices beyond the US.

We are currently seeking an enthusiastic and reliable Entry Level Customer Service Representative to provide support to our clients. On a daily basis, you will field calls and emails from customers, answering questions about our products or services, processing orders, and handling customer concerns or complaints.

What You Will Be Doing:

  • Communicating with customers through various channels.

  • Acknowledging and resolving customer complaints.

  • Knowing our products inside and out so that you can answer questions.

  • Processing orders, forms, applications, and requests.

  • Keeping records of customer interactions, transactions, comments and complaints.

  • Communicating and coordinating with colleagues as necessary.

Salary: $1050 - $1350 per week Job Type: Full-time

Benefits:

  • Paid time off

Experience and Skills:
  • High school diploma, general education degree, or equivalent.

  • Experience working with customer support.

  • Strong written and verbal communication skills.

  • Detail-oriented with the ability to line up and organize workflow.


Job Benefits:

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

From: Event Sense Group

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