Job Description

Job Title: Epic Application Lead; Patient Comms; Appt Adherence; Remote
Department: I S Clinical Systems
Shift: 1st
Specialty: Epic
Job Number: 2023-0422
Date Posted: 05/12/2023
Position Type: Information Services

Job Qualifications:

Epic Application Lead
Patient Communications & Appointment Adherence
Epic Cadence - MyChart - Hello World
Rush University Medical Center is one of the country's leading medical centers pushing the boundaries of healthcare services with innovative, compassionate, and accountable team members. Are you ready to challenge and grow your skills, contribute to providing top quality patient care, and enhance your career? Rush is a diverse and inclusive culture, and offers a competitive salary, and a valuable compensation package including health, dental and vision benefits, retirement, health savings accounts, and tuition assistance to invest in your future.
This position develops, builds, and modifies Epic and other clinical application patient communication channels and messaging. This includes Epic MyChart, Epic Hello World, Epic Cadence, and other clinical messaging delivery channels. Writes documentation specifications, fact-finding and analyzes complex results and proposes solutions or recommendations. Builds, configures and/or modifying applications using new and existing application tools. This role performs highly complex analysis, design, development, testing and support services for clinical applications. Leads and monitors multiple large scale projects within multiple functional departments. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
The Epic Application Lead exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Position Highlights
Flexibility: This position can be 100% remote for the right person.
Technology: Join a dynamic team with several years of combined Epic Application experience to solve problems through Innovating, implementing and leveraging the latest IT technology.
Applications: Rush is an Epic Systems Gold Stars Level 9' organization. Work with applications including Epic MyChart, Candence and Hello World.
Career Development: Take advantage of our tuition assistance programs to pursue higher education, continuing education, and professional certifications.
Position Responsibilities:
Leads and monitors multiple large-scale projects within multiple functional departments.
Performs highly complex designs, implements, maintains, and provides ongoing optimization and support for Epic and other clinical applications.
Performs workflow assessments, capture business needs, and analyze internal systems to determine functional requirements for optimal utilization of Epic applications.
Works within cross-functional team and with end-users to achieve application integration to meet clinical needs.
Performs builds, upgrades, and system enhancements as needed.
Supports applications throughout all phases of implementation.
Delivers post-implementation training, support, troubleshooting, and maintenance.
Configures vendor applications and products.
Maintains system documentation and develops system specifications and procedures.
Defines and documents user requirements.
Applies project planning and project management methodologies.
Coordinates and leads short duration projects; monitoring project process, progress and results.
Develops test plans, prepares test data and performs system testing.
Provides on-site user support during implementations.
Takes on-call for system application support at scheduled times.
Audits data entered by end users.
Troubleshoots and tracks issues and problems.
Applies systems development methodology to solve problems.
Handles multiple assignments simultaneously.
Mentors more junior members of the team.
Position Requirements:
Bachelors degree.
7 years of Epic or other clinical application experience.
An Associate degree and nine (9) years of Epic or other clinical application experience will be accepted in lieu of a Bachelors.
Epic or other clinical certification(s).
Demonstrated ability to effectively utilize system tools to meet functionality needs of users including proficiency with information systems technology such as Microsoft Office Products.
Experienced planning and organizing day-to-day activities, effectively managing more than one task, and meeting established deadlines.
Experienced in leading projects, providing expert consultative guidance and direction on change initiatives, effectively dedicating time across more than one project, and meeting established deadlines.
Experience leading meetings between business stakeholders, technical resources, and third parties for business requirements and technical solutions.
Experienced working with a diverse, multi-disciplinary team, and interacting with all levels of the organization.
Detail oriented, strong analytical, organizational, and problem solving skills.
Excellent oral and written communication skills with technical and clinical audiences.
Ability to troubleshoot, research, and solve technically challenging problems involving integrated systems.
Company Highlights:
Rush is an academic health system comprising Rush University Medical Center, Rush Copley Medical Center and Rush Oak Park Hospital.
For demonstrating leadership in the use of information technology, Rush University Medical Center and Rush Oak Park Hospital have been listed among the most wired hospitals in the nation by Hospitals & Health Networks magazine.
Ranked among the top academic medical centers in the country, Rush University Medical Center is an outstanding place to enhance your career. Everything we do centers on one goal: improving patient care.
Rush offers a competitive salary, and valuable healthy living benefits including: health, dental and vision to help you maintain and improve your health. Rush also offers several ways to invest in your future.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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