First Officer - Alcatraz City Cruises Job at Hornblower Yachts LLC, San Francisco, CA

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Job Description

City Experiences is seeking a First Officer for our Alcatraz operation in San Francisco

About You:

This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System.

About the Opportunity:

Do you share Alcatraz Cruises' passion for providing amazing experiences? If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you. As we say at Hornblower, why work when you can cruise?

Under the authority of the Captain serves aboard a U.S. Coast Guard Inspected Small Passenger Vessel under contract to the National Park Service (NPS) directly supervising and training other crewmembers in the practice of Good Seamanship, Marine Safety & Security, Watch Quarter & Emergency Station Bill, and Customer Service in a manner that enhances the Interpretive Experience of our guests and Respects the Planet

Essential Duties & Responsibilities:

  • Directs other crewmembers and encourages others to follow National Park Service directives, and Alcatraz Cruises policies, that enhance the Interpretive Experience of quests to the Golden Gate National Park Recreational Area (GGNRA) and Respects the Planet.
  • Ensures that onboard crew work and passenger environment is as safe and pleasant as possible.
  • Stands Underway Watches as Helmsman or Lookout and performs other vessel navigational functions as may be assigned by the Captain.
  • Coaches or trains deckhands in the practice of Good Seamanship.
  • Watch Quarter & Emergency Station Bill assignments and serves as the Incident Commander On-Scene In-Charge during On-Board Emergencies.
  • Handles lines, and supervises others, during vessel (un)docking maneuvers.
  • Tends gangway, and supervises others, in passenger handling procedures and requirements.
  • Makes sure vessel personnel follow safety procedures and work rules at all times.
  • Oversees others in Housekeeping Chores, and Maintenance Projects.
  • Assists and oversees transferring of pumping sewage and water.
  • Throughout the day, at beginning and at ending of shifts; will maintain clean passenger spaces ie. restrooms, trash, common areas, pilot house and gangways.
  • Engine room checks and logging
  • Additional duties assigned.

Requirements & Qualifications:

  • U.S. Coast Guard Inland Masters (100 ton) or equivalent required
  • High school diploma required
  • 1 year marine work experience required

About Us:

City Experiences’ passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.


The RESPECT Service System embodies City Experiences’ mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

City Experiences is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additional, City Experiences participates in the E-Verify program in certain locations.

We encourage qualified applicants with arrest and conviction records to apply.

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