Job Description

As a front desk agent, you will be the first point of contact for our company. You will welcome guests, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner. Multitasking skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, duties and responsibilities are to ensure the front desk welcomes guests positively.

Responsibilities

• Greet and welcome guests as soon as they arrive
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable,

Skills

• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude

Job Type: Full-time

Pay: $12.00 - $14.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Night shift
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Hotel Experience: 1 year (Preferred)
• Front Desk: 1 year (Preferred)

Work Location: In person

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