Front Desk Receptionist – AdventHealth Outpatient Imaging

All the benefits and perks you need for you and your family:

• Commitment to whole-person care, giving you the opportunity to help heal people in mind body and spirit.
• Excellent benefits, market-driven wages and career development opportunities.
• Opportunities for advancement as we expand our network across the nation.

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Shift: Mon-Fri 10:30am- 7:00pm

Location: 9975 Tavistock Lakes Blvd. Suite 120 Orlando, FL 32827

The role you’ll contribute:

Reporting to the Center Manager, this position is accountable for providing services to patients, referring physicians, visitors and internal customers by answering phones, scheduling appointments, cheerfully greeting and registering patients along with performing other duties as assigned. The Front Desk Receptionist assures that services are administered using professional standards with a strong focus on customer service excellence and remains self-motivated to increase level of understanding and knowledge of the field, insurances and new procedures as they evolve. In addition to the expectations listed below, the Front Desk Receptionist will support other center/company needs directed. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

The value you’ll bring to the team:

• Cheerfully greets, arrives and checks patients in for scheduled for imaging services.
• Ensures pre-certification/verification has been obtained on all exams with patient’s insurance company, and responsible for patient sign-in
• Processes payments for co pays/deductibles/co-insurance.
• Verifies physician order for procedure, diagnosis and exam specifics matches the exam we will be performing
• Thoroughly reviews all patient history form, checklist and consent forms to ensure completion prior to sending back with technologist

The expertise and experiences you’ll need to succeed:

• Minimum qualifications:
  • Minimum- high school graduate
  • Working knowledge of Microsoft Office products
  • Ability to operate a computer terminal
  • Ability to type 50 wpm
• Preferred qualifications:
  • Medical terminology and office background