Human Resources Specialist Job at JPMorgan Chase Bank, N.A., Plano, TX

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Job Description

As a digital product lead within the Talent Development workstream you will be aligned to the firmwide Talent team that leads the design, configuration and implementation of the Oracle Human Capital Management software to support various business processes. This role will join the team to help move business requirements, understanding of Oracle Human Capital Management functionality, design decisions, change management and implementation. The ideal candidate for this role will have experience in talent management, including Learning development, experience driving global initiatives, strong influencing skills, and will be passionate about transforming processes.

Job Summary

Corporate Human Resources at JPMorgan Chase plays an integral role in designing, implementing, and managing global initiatives across the firm. The functional areas within Corporate Human Resources include global Recruiting, Training, Talent and Development, Career Management, Diversity, Compensation, Benefits, Employee Relations, Technology, Finance and Service Delivery. As part of the firm's ongoing commitment to innovation, premium employee experiences, minimizing risks and strengthening controls, JPMorgan Chase launched the Human Capital Management Cloud Initiative in 2018. This program is leading the transformation of the employee and manager experience, advancement of analytics insights, simplification of processes and technology infrastructure.

Job Responsibilities
  • Product Lead/Owner supporting the Learning Development scrum team in design and development of current/future state processes and functionality of the Oracle Human Capital Management Cloud software, including Oracle Learning Cloud and Dynamic Skills
  • Develop requirements, process maps, identify needs; and validate once designed
  • Strong input on strategy and roadmap design, partner with oracle and work to influence the platform
  • Synthesizes critical information for key stakeholder and senior leader presentations; participates in regular calls with partners; records takeaways and decisions from regular meetings with key partners
  • Help develop and finalize standard operating procedures through discovery/research, documentation, socialization and implementation
  • Execute test scripts and support overall testing strategy and issue resolution

Required Qualifications, Capabilities, and Skills
  • 5 yrs experience working in Agile team structure and/or in a product owner role
  • Has exceptional project management and communication skills, and is able to meet strict deadlines, multi-task and work across global time zones
  • Demonstrates methodological approach to problem solving; attempts problem solving first before turning to others for a solution
  • Ability to establish strong, collaborative relationships with a wide range of stakeholders across the organization
  • Strong technical skills, including proficient use of Excel, Word, PowerPoint and MS Project
  • Demonstrated ability to learn a new product and use creative, innovative thinking to develop/implement solutions
  • Experience building professional business relationships with executive leaders, senior leaders, and Human Resource peers

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans

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