Learning and Development Coordinator Job at University of Utah, Salt Lake City, UT 84112

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Job Description

The Faculty-Led Learning Abroad Coordinator serves as campus ambassador for Learning Abroad. The Coordinator plays an essential role in efforts to increase student participation in learning abroad experiences. They collaborate with faculty directors, academic departments, and student affairs to support faculty-led Learning Abroad experiences. They build and maintain relationships in effort to promote Learning Abroad programming and establish resources and partnerships that advance our mission. They strive to provide faculty and other stakeholders with the tools and knowledge necessary to have a successful experience abroad and integrate their experience into personal, professional, and academic goals.

The Coordinator demonstrates creative problem solving and long-term project management. They follow through on assignments and tasks reliably and efficiently. They are the main point of contact for all internal and external stakeholders, through the facilitation of faculty-led programs, including but not limited to providers, partner universities, vendors, students and their families, academic units, faculty, and all other internal stakeholders. They provide accurate and timely responses to inquiries and are available to provide support for students, faculty, and departments. They prepare and maintain all things related to their faculty-led program portfolio, including but not limited to applicant/student records in accordance with University and Office policy, program budgets and finances, program contracts and proposals, faculty portal through Terra Dotta, etc. They are knowledgeable about University resources and policies and provides referrals to other offices when necessary. They exhibit sensitivity to others’ needs while being understanding and helpful on the job.
The University of Utah is the state’s flagship institution of higher education, with 18schools and colleges, more than 100 undergraduate and 90 graduate degree programs, and an enrollment of more than 32,000 students. In 2019, the university joined the Association of American Universities, an invitation-only, prestigious group of 65 leading research institutions marked by excellence in academic expertise and research impact, student success, and securing resources in support of core missions. The U is a member of the Pac-12 and is a Tier I Research Institution.
Within the Office for Global Engagement, Learning Abroad serves as the central study abroad office for both the Salt Lake City campus and Utah Asia Campus. We send approximately 700 students abroad annually in a variety of majors, participating on faculty-led, affiliate, exchange, and Utah Asia Campus programs. Our operation is growing: over the past few years, pre-pandemic, the number of students learning abroad increased by an annual rate of 15%. Our office is flexible and offers many opportunities to use your skills in the education abroad field.
Salt Lake City provides convenient access to both natural recreation (excellent hiking/biking trails, 7 world-class ski resorts, 5 National Parks) and a thriving culture scene (modern downtown, fine dining, theatre, ballet, music, visual arts, museums, sports, and more). Combined with the region’s strong economy and dynamic growth, Salt Lake City offers a high quality of life.
Excellent benefit package including tuition reduction program, generous leave accrual, free transit pass, generous retirement with immediate vesting, & flexible health plan options. Relocation assistance available.

Responsibilities
  • The Coordinator manages and coordinates a portfolio of faculty-led programs and ensures that information is up to date.
  • The Coordinator is the main point of contact in Learning Abroad and provides support for programs in their portfolio at all stages of the program and application process.
  • Works with faculty to develop and implement approved programs.
  • The Coordinator oversees planning, logistics, budgets, recruitment, and student advising, in collaboration with the faculty director.
  • Coordinates with OGE and Learning Abroad leadership to update program flyers and brochure sites to transparently communicate information.
  • Open programs to accept applications and assist in enforcing application eligibility and requirements.
  • Support program-specific pre-departure orientations to facilitate successful student experiences.
  • They are the main contact for faculty and they support faculty and staff associated with programs by advising and assisting on program providers, logistics, transportation, lodging, course registration, etc.
  • Build program budgets, oversee contracts, ensure payments and cash advances are complete, advise on Concur, and liaise with offices for assistance.
  • Coordinate with Learning Abroad and OGE Risk Management on crisis management by helping with emergency response and implementing approved emergency protocols.
  • Work with academic advisors and representatives of colleges to gather support for Learning Abroad participation. In collaboration with OGE and Marketing, they promote programs in different media outlets and target markets to create program awareness and increase participation.
  • Visit classes, table at info sessions and events, and advise faculty on other recruiting options.
  • Manage program evaluation and student feedback and and analyze data for program improvement.
  • The Coordinator assists students through in-person advising, they review completed applications and communicate with applicant and faculty as appropriate regarding status of application. They monitor student completion of Post-Decision steps and follows Pre-Departure Dismissal Procedures as needed.
The Coordinator contributes to the field of international education through participation in local and national organizations and conferences (e.g., Diversity Abroad, NAFSA, Forum on Education Abroad, etc.). Represents our office, the University of Utah, and Utah as a state in the international education field.

Minimum Qualifications
Bachelor’s degree, or equivalency, plus three years of experience in developing student programs and services; and a commitment to provide excellent customer service required. Knowledge of global political and economic situations and demonstrated human relations and organizational skills are essential elements for this position. Experience working or studying abroad is highly desirable.

Master’s Degree is preferred, as is a background that includes the ability to market concepts of international education
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences
  • Study abroad or international experience
  • A master’s degree in a relevant field
  • Experience with financial policies and budget building
  • Experience in marketing and recruiting for study abroad programs
  • Experience in diversity, equity and inclusion work in higher education and/or education abroad

Type
Benefited Staff

Special Instructions Summary

Additional Information
The University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.

Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:

Director/ Title IX Coordinator

Office of Equal Opportunity and Affirmative Action ( OEO /AA)

383 University Street, Level 1 OEO Suite

Salt Lake City, UT 84112

801-581-8365

oeo@utah.edu

Online reports may be submitted at oeo.utah.edu

For more information: https://www.utah.edu/nondiscrimination/

To inquire about this posting, email: employment@utah.edu or call 801-581-2300.


The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  • * Do you have a related Bachelor's degree or equivalency? (2 years related work experience may be substituted for 1 year of education)
    • Yes
    • No

Applicant Documents

Required Documents
  • Resume
  • Cover Letter
Optional Documents
  • Addendum to the University of Utah - Veteran Only - Call 801.581.2169 after submission
  • Appropriate discharge document (such as a DD-214 – Member Copy 4) – Veteran Only – Call 801.581.2169

Open Date
05/09/2023

Requisition Number
PRN34908B

Job Title
Study Abroad Advisor

Working Title
Learning Abroad Coordinator

Job Grade
D

FLSA Code
Administrative

Patient Sensitive Job Code?
No

Standard Hours per Week
40

Full Time or Part Time?
Full Time

Shift
Day

Work Schedule Summary
Regular business hours, Monday through Friday 8 am-5 pm. Occasional nights and weekends may be required. After a successful probationary period, this position will be eligible for a hybrid telecommuting/in-office schedule.

VP Area
Academic Affairs

Department
02213 - LA - General Admin

Location
Campus

City
Salt Lake City, UT

Type of Recruitment
External Posting

Pay Rate Range
46000 to 48000

Close Date

Open Until Filled
Yes

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