Job Description

JOB SUMMARY

Under the supervision of the Clinical Director and MD, the Medical Assistant Supervisor will be responsible for successful supervision of the day to day activities and work flow in the family practice clinics, Health and Wellness Center, or specialty office. The office supervisor will be responsible for enforcing protocols, policies, and procedures in correspondence with the Clinical Director; implement corrective action plans/write ups, give praise to staff and recognition and staffing evaluations.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Knowledge of :

· ICD-9/ ICD-10, HCPCS and CPT coding

· Human resources

· Health plan/vendor contracting

· Federal and state healthcare mandates and regulations

· Company policies and procedures

· Microsoft office applications and spreadsheets

· General front office procedures and skills

· Back office procedures and skills

· BLS and CPR

Ability to:

· Problem-solve, negotiate, and demonstrate independent decision-making

· Provide leadership to staff through team building, coaching, mentoring, and performance improvement

· Prioritize with excellent organizational skills, responding to multiple demands and timeliness

· Demonstrate professional written and verbal communication skills and presentation skills using the English language

· Demonstrate project management skills, including the ability to plan a project and stay within plan and budget

· Demonstrate ability to respond to common inquiries from patients, customers, vendors, regulatory agencies, health plans or member of the business community and possess excellent customer service skills

· Twist, turn and utilize reaching motion, ability to sit and/or stand for extended periods of time

EDUCATION and/or EXPERIENCE

High school diploma and one (1) year related experience and/or training; or equivalent combination of education and experience.

CERTIFICATES, LICENSES, REGISTRATIONS

Medical Assistant certification and CPR/BLS certification.

SKILLS

Able to work independently. Has knowledge of industry standards and expectations. Has knowledge of commonly used concepts, practices, and procedures within this field. Excellent verbal and written skills. Computer literate with knowledge of Excel/Word. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Able to verify a variety of standard and/or complex patient data. Knowledge of medical terminology preferred. Excellent telephone skills. HMO and insurance experience required. Able to type 40+ words per minute. Works independently under the direction of the PM Manager. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations. Ability to write reports, business correspondence, and procedures manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS

Ability to calculate medication dosages and balance a cash drawer

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variable in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

PAY: $17 – $22.95 DOE

NOTE: per the new CDPH Mandate – we now require all employees that work in our clinics to be vaccinated for COVID-19. Must be FULLY VACCINATED and Boosted or have a medical exemption from a medical provider or a religious exemption from your religious leader.

As an Equal opportunity employer, DBA Choice Medical Group is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin gender, age sexual orientation, physical or mental disability, genetic information or characteristic, gender identity, and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans’ Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact this post for assistance.

For more information about equal employment opportunity protections, please view the ‘EEO is the Law’ poster.

NOTICE: EMPLOYEE POLYGRAPH PROTECTION ACT

YOUR RIGHTS UNDER THE FAMILY AND MEDICAL LEAVE ACT

PAY TRANSPARENCY NONDISCRIMINATION PROVISION

Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team.

Choice Medical Group provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion.

Job Type: Full-time

Pay: $17.00 - $22.95 per hour

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