Job Description

Our downtown hotel is looking for a night auditor/customer service agent who is dedicated, responsible, reliable and interested in becoming a full-time night auditor. The schedule will be during the night, 5 days a week.

Responsibilities:

- Checking in and checking out guests

- Register and assign rooms to guests

- Answer phone calls, reservations, etc.

- Create reservations for guests

- Respond and assist to guest needs, requests, and complaints

- Collect payment from arriving and departing guests

- Keep records of occupied rooms and guests

- Communicate pertinent guest information to designated departments

- Keeping the front lobby presentable and tidy

- Coming in to scheduled shift

- Maintaining cleanliness of front lobby and public areas

-Helping with laundry, setting up breakfast and minor housekeeping chores

Qualifications:

- Previous experience in hotel front desk service, customer service or other related fields is a plus, but not required. Training provided.

- Ability to build rapport with guests

- Strong organizational skills

- Excellent written and verbal communication skills

- Fluent English speaking and writing required. Spanish is an asset

- Able to work long standing hours

Job Types: Part-time, Contract

Pay: $12 - $14 per hour

Schedule:

• 8 hour shift
• Night shift

Education:

• High school or equivalent (Preferred)

Experience:

• Hotel Experience: 1 year (Preferred)
• Front Desk: 1 year (Preferred)

Language:

• English (Required)
• Spanish (Preferred)

Shift Availability:

• Overnight Shift (Required)
• Night Shift (Required)

Job Type: Full-time

Pay: $13.00 - $15.00 per hour

Schedule:

• 8 hour shift
• Holidays
• Night shift

Ability to commute/relocate:

• San Antonio, TX 78205: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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