Nurse Manager

The Private Diagnostic Clinic (PDC) of Duke Health is the world-class, multi-specialty physician practice comprised of 140 clinics located throughout North Carolina. The PDC recruits the top physicians and employees and retains them by offering competitive salaries and benefits and a supportive work environment where passion and purpose connect.

To learn more about our culture, visit: https://www.youtube.com/watch?v=D4Mq59-No-k

We are seeking a Nurse Manager for the Duke Orthopaedic Clinic at 5601 Arringdon Park Drive Suite 300 Morrisville, NC 27560 to manage and coordinate patient care and personnel needs within the Clinic. This position in conjunction with the Health Center Administrator is responsible for the planning, development, implementation and evaluation of ambulatory health care services, programs and activities. Arringdon Orthopaedics represents our flagship location. The clinic has over 60 exam rooms, procedure and treatment rooms as well as a large x-ray department. This position will require an individual to manage a large diverse clinical staff, strong interpersonal and communication skill. The ideal candidate will have strong problem solving skills as well as robust time management abilities.

WE INVITE YOU TO APPLY IF:

• You are passionate about patient care.
• You are interested in working in a procedure based clinic
• You are interested in a Leadership role
• You are interested in Clinical Operations/staff education

JOB DUTIES

• Manage multi-specialty services delivered within a specific clinic.
• Manage various personnel actions including, but not limited to hiring, orientation, performance appraisals, promotions and scheduling; and counsel and conduct formal discipline of clinical staff.
• Collaborate in the development, implementation and expansion of learning opportunities and skill development for all staff. Analyze, develop and maintain an effective and efficient nursing care delivery system that reflects patient and needs across the continuum; achieving desired outcomes.
• Promote education for patients; participate in direct patient care activities as a targeted strategy for role modeling or information gathering.
• Collaborate with colleagues in ambulatory care to promote optimal utilization of resources within the clinic.
• Identify clinical operational needs; manage appropriate level of equipment, supplies, and monitors equipment maintenance. Assess the environment and make recommendations to ensure optimal patient comfort, safety and compliance with various regulatory bodies (OSHA, JCAHO, etc.).
• Collaborate with Health Center Administrator in determining the fiscal requirements of the clinic; submit budgetary recommendations, including necessary personnel and patient care materials necessary for the provision of care. Cultivate exemplary customer service throughout the organization; promote effective communication skills to include, but not limited to problem solving, assertiveness, and support for team members, feedback, active listening and conflict resolution.
• Develop and implement processes to enhance clinic operations and practices for ongoing quality improvement.
• Develop, document, implement and monitor written policies and procedures reflective of the ambulatory health care site mission settlement and objectives. Manage specific clinic in absence of Health Care Administrator/Practice Manager; and be available on-call for emergencies involving the facility, staff members and patients.
• Perform other related duties incidental to the work described herein.

REQUIRED QUALIFICATIONS

• Bachelor's degree in Nursing is required. Master's degree in Nursing strongly preferred.
• Three years of nursing experience is required.
• Must have current or compact RN licensure in the state of North Carolina.
• BCLS certification required.

KNOWLEDGE, SKILLS AND ABILITIES

• Clinical Quality Management and Service Orientation
• Accountability
• Planning, prioritization and time management
• Problem solving and innovation
• Initiative
• Financial Savvy
• Active Listening
• Effective communication skills
• Identifying and recruiting top talent
• Developing and retaining talent
• Showing support
• Teambuilding
• Conflict prevention and management
• Motivating and influencing
• Managing vision and purpose
• Working knowledge of regulatory requirements including North Carolina Nurse Practice Act

ADDITIONAL INFORMATION

Certain jobs in the Private Diagnostic Clinic may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

The Private Diagnostic Clinic is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

The PDC aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.