Operations Manager Job at Reebelo, Miami, FL

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Job Description

Create The Circular Economy With Us

At Reebelo.com, we empower customers to buy their favorite tech devices in a more sustainable way. Our mission is to refresh the way we all consume tech, delivered through a platform built on sustainable values and quality-assured devices. We are looking for motivated team members like yourself with an innovative mindset. In 2 years we expanded to 7 countries, secured $50M from top investors, and scaled to 8-digit gross sales. Change the world, and supercharge your career with Reebelo!

Find out more: https://reebelo.com/about-us

Reebelo is looking for a hands-on Ecommerce/ B2B Logistics Manager with a solid track record in setting up & executing operational processes in high-growth marketplace/B2B & B2C companies. You have the chance to be one of our core Operation team-members and you will work together directly with our Operations Director USA.

Your typical day may include:
  • Support end-to-end services and operations (including order fulfillment, returns and customer service) for our marketplaces across the US
  • Assist our Operations Director to improve existing processes to make our backend scalable for the next growth phase
  • Automate manual tasks so that our operations team can spend on value-adding efforts vs repetitive tasks
  • Work together with our (remote) Customer Service team to ensure a high level of customer satisfaction
  • Collaborate with our BD team & our vendors to improve the quality among all sellers
  • Monitor & improve operational performance across our marketplace such as fulfillment on time, quality issue rates among sellers, Net Promoter Score & customer reviews

We’d love to have a chat with you if you have:
  • Highly motivated and ambitious candidate with start-up attitude
  • 3+ years relevant working experience in an Ecommerce or Marketplace startup/company.
  • Analytical & hands-on
  • Business degree in Operations or equivalent education
  • Based in the Miami/Fort Lauderdale area or willing to relocate
  • A solid team-player who will grow and develop a team to excel beyond their comfort zones
What we offer:
  • Competitive remuneration package
  • Comprehensive Health, Dental, and Vision Insurance
  • Hybrid work environment.
- Work from any of our offices for a couple of months/year (San Mateo, Miami, Melbourne, Auckland, Singapore, Kuala Lumpur, Hong Kong - and more to come)
  • Ability to impact and influence business growth
  • Team events & a great culture!
  • Birthday leave: Enjoy some you time!

We understand that experience comes in many forms so if your experience is close to what we’re looking for, please don’t hesitate to apply — we’d love to hear from you!
!

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