About Spark Foundry:
Spark Foundry is a global media agency that exists to bring HEAT – Higher Engagement, Affinity, and Transactions – to brands. By combining flawless media fundamentals with aggressive innovation, Spark inspires consumers to pay more attention, to care more about our clients’ brands, and to buy more products and services from them.

Balancing the nimble spirit of a startup with the powerhouse soul of Publicis Media, Spark Foundry delivers the best of both worlds to a client roster that spans some of the world’s best and most beloved brands and companies. We combine boutique-caliber insights and service with the buying clout and first-look access of a global leader, bringing the heat to challenger brands that want to act like giants, and to giant brands that want to act like challengers.

With a bottom-up culture that celebrates diversity and aims for all voices to be heard, Spark has become a magnet for the industry’s best talent, with one of the best retention rates in the industry. And by applying a whole-person approach to professional and personal development, Spark develops a workforce that is well prepared for today’s challenges, and also poised to create meaningful careers in the years to come.

Because we know that heat arises the intersection of complementary forces, our professionals come from myriad disciplines and backgrounds: data, analytics, and insights; content and creative production; communications and strategy, finance and marketing, and sociology, psychology, and other liberal arts disciplines.

Overview:

The Manager, Client Operations role collaborates closely with client leadership, finance, and administrative staff to improve and streamline process, oversee and manage all internal/external financials, staffing, reporting and system and tools.

Role Objectives:

The ideal candidate will have media operations experience in a managerial role. Role involves day to day management of media operations for Molson Coors and Visionworks clients.

Duties include but not limited to overseeing monthly client billing, budget management via MediaTools, monthly and quarterly delivery of accurate client and internal reporting, organizing media team scheduling for all financial operations tasks.

Responsible for the documentation of Operations processes as well as organizing team training sessions and contributing to the development of training materials.

The role includes implementing practical and redundant sets of double checks across the media team to consistently strive for flawless execution in all operational areas. Will have the opportunity to stretch by assisting Connect Operations leadership team on agency projects and initiatives.

Top 4 Attributes/Competencies in an ideal candidate:

• Detail oriented/organized
• Proficient in written and verbal communication
• High level of comfort with Microsoft Excel and pivot tables is mandatory
• Experienced manager of people

• 
  3+ years of related experience

• Analytical skills with a foundation in strategic business management

• Experienced in implementing new product development or product enhancement projects

• Experienced Microsoft Excel user comfortable with pivot tables and formulas relevant to marketing, operations, and finance

• General Media Methodology

• 1-2 years media billing experience

• Finance experience, specifically in media, is a plus

• High detail and coordination skills required; able to accurately exchange/track with high volumes of data and manage timely status updates with multiple internal and external stakeholders

• Exercises discretion when presented with sensitive and/or confidential information (e.g. financial information, personnel information, etc.)

• Consistently demonstrates a desire to learn through proactivity and initiative

• Solid written and communication skills

• Strong critical thinking and problem solving skills

• Detail orientated with strong independent project management and time management skills

• Demonstrated ability to navigate technology platforms in digital media

All your information will be kept confidential according to EEO guidelines.

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