We are looking for an Optometric Technician to join our growing team! Our Technicians work closely with the Optometrist to perform activities involving patient care and maintain the appointment schedule in a manner that delivers a professional, pleasurable patient experience.
Although experience in the optical industry is a plus, it is not necessary. We will provide on-the-job training for the candidate willing to learn.
If you are a fast learner with excellent interpersonal skills, come join us! You will love our fun work environment and people-first culture!
Duties and Responsibilities
- Performs preliminary evaluation of patients prior to exam by the OD, such as dilation, topicals, diagnostic medications, etc.
- Perform verbal interview with patient prior to visit with OD to determine medical issues and reasons for their visit for communication to OD prior to appointment
- Assists OD's to care for patients in a timely, effective manner, as closely to appointed schedule as possible
- Instruct patients on medical care as prescribed by the doctor's treatment plan and schedules follow up appointments as needed
- Discusses Lasik with patients and identifies patients interested in Lasik by reviewing patient information forms
- Schedules referral appointments with Ophthalmologists, Crown Diagnostic, Laser Center and completes appropriate paperwork
- Records and maintains patient records / files in compliance with company, federal, and state policies (HIPAA)
- Respond to patient's telephone inquiries regarding medication, treatment, problems referring to the OD as necessary
- Identifies candidates for FDT testing per company standards of care
- Completes proper coding of procedures for payment collection
- Participates in store meetings / projects as requested
- Ensures that maximum OD utilization occurs thru pre-appointment confirmation, daily appointment confirmation, contacting patients from recall listings, partnership with the manager's outreach, etc.
- Calls all no shows or cancelled patients to reschedule appointments
- Performs contact lens insertion and removal classes (I&R) and manages the contact lens trial inventory
- Performs end of day responsibilities to include opti-schedule wrap-up, end of day checklist, etc.
- Makes recommendations for efficiencies, processes, etc. which will deliver either quality, cost savings, and / or profitability improvements within the store and / or across the organization
- Performs other duties within the store as requested and as time allows
Qualifications
High School or GED qualification
Effective verbal and written communication skills
Entry level PC skills to include MC Office, Windows and Word Processing
Demonstrated ability to work successfully in a team environment, functioning for the good of the team over the individual
Prior experience maintaining patients records / files per HIPAA regulations preferred
Minimum 1-year experience evaluating patients for eye exams and dispensing eye exam medications preferred
Familiarity with medical terms associated with eye treatment preferred
Pay Range:
Hourly pay rate: $14.77 to $19.25 plus commissions, depending on experience
Benefits:
- Medical, Vision, Dental, Life, STD, LTD, Basic Life, Voluntary
- 401K
- PTO and Holidays
**AEG Vision complies with the most recent Health Order by the city and county of Denver regarding mandatory COVID-19 vaccination for healthcare employees.**