Parts Counter/Customer Service Job at Crown Lift Trucks, San Antonio, TX 78219

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Job Description

PERCENTAGE OF TIME KEY TASKS

50-85% - Receive and Quote Parts Orders

Receive parts orders from customers, service technicians and parts van personnel. Provide technical parts information and quotes as needed. Input parts orders into parts system to be pulled.

10-50% - Process Parts Orders and Returns

Process and pull parts orders. Issue/create credit requests when appropriate for parts returns. Process and batch charges made by credit card. Process purchase orders to order parts from Crown and outside vendors. Process parts needing locations in stockroom and those being returned to stock. Process all cores for proper shipment and credit.

00-10% - Van Inventories

Audit van inventories. Adjust min/max levels as appropriate.

05-10% - Miscellaneous

Cycle count inventory as required. Prepare reports as requested. May be responsible for: shipping and receiving of parts; ensuring accuracy in counts and movements of parts; putting away stock orders; researching competitive parts information; maintaining parts files; and operating tire press. May provide back-up support for service customer care. Perform other duties as assigned.

PHYSICAL REQUIREMENTS

Per 8-hour shift, must be able to sit 4 hours, stand 2 hours, walk 1 hour, see, talk, and hear. Must be able to frequently keyboard and use mouse. Must be able to occasionally lift/carry/push/pull up to 50 lb, bend/stoop/twist, squat, reach below knee level, reach above shoulder level, climb stairs, grip/grasp,

Job Type: Full-time

Pay: $21.00 - $25.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Referral program
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • No weekends
  • On call
  • Overtime
  • Weekend availability

Ability to commute/relocate:

  • San Antonio, TX 78219: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • What are your hobbies?

Education:

  • High school or equivalent (Required)

License/Certification:

  • ASE Certification (Preferred)

Work Location: In person

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