Seeking a Specialized Product Specialist to support Initiatives on our Monitoring Product Line

We aren't kidding when we say our products' reputation precedes them, ask around.

From production monitoring essentials that have been industry staples developed by Progressive Components for years and innovations challenging the norm within our trade, our products are known for their value added capabilities within the mold monitoring space.

As an organization, even during times of significant growth, we have remained diligent about maintaining a customer-centric mindset - listening, customizing applications, and showing value. We are active in our industry, investing in Progressive having a strong presence at tradeshows and events.

And, we are committed to growth and innovation. Our industry is constantly evolving,

and we plan to be on the leading edge of those initiatives. This position is a remote role with occasional travel to connect with customers.

Currently we are seeking a high performing Product Specialist professional to be an expert on our Monitoring Product Line. Are you our next Product Specialist?

Unlike other monitoring products in our industry, we are truly focused on mold performance, mold health, preventative maintenance, and production. How does this make us stand apart from the competition? Most other systems focus on process or overall ERP systems, which simply are unable to provide the level of detail that we can. Our system is flexible, adding value with the ability to share data across all levels of the organization. Data can be as granular as a single shot on a specific tool or high-level - providing a global perspective of performance.

Below are the current responsibilities of the role:

• Work as the main point of contact for support in the Monitoring product line.
• Provides Monitoring Account management and sales support by leading direct pre- and post-sale efforts to new and existing Monitoring customers and present technical product trainings to customers.
• Utilizes CRM, Monitoring software (ProFile) and project management skills to manage account setup, training, and site maintenance.
• Responsible for all aspects of CRM cases and incident reports.
• Subject matter expert for CVe and software hardware functionality, configuration, and setup.

Responsibilities:

• Develop, maintain and manage the Monitoring document guides, presentations and videos for customer training and reference documents.
• Lead the System Monitoring implementations. Act as the primary contact to customers to communicate and coordinate delivery, installation, and training.
• Act as the account manager to manage subscriptions and annual renewals along with managing help desk requests.
• Assist with new sales opportunities for OEMs, Molders, and Mold Builders to increase Progressive Components market customer base thru maintaining the Opportunity pipeline in CRM and provide reporting for sales forecasting.
• Master the company Monitoring products and identify development of proposals to address sales needs. Initiates follow-up actions by documenting sales leads.

Requirements:

• Bachelor's degree preferred.
• 5+ years' experience developing training PowerPoint and Word materials and presenting to customers.
• 5+ years' experience leading and executing technical projects.
• Experience with inside sales and account management while working in a CRM system.
• Must have excellent written and verbal communication.
• Strong customer communication skills required.
• MS Office skills are a must.

Our Success Depends on Every Employee

Discover, grow, and thrive as part of a team that supports you-within a dynamic organization that's been an industry leader for decades.

At Progressive Components, we know compensation is more than just a paycheck, which is why we provide diverse benefit offering for each of our employees.

When you become a "ProComper", you will gain access to our total rewards package. These life enhancing benefits include physical, emotional, mental, and financial wellbeing programs.

Financial Security

• Competitive Pay: We continuously benchmark and pride ourselves on offering a base salary that exceeds industry standards.
• Medical/Dental/Vision Coverage: You'll have a selection of plans, with coverage options for you, your spouse/domestic partner and/or children. (PPO and HSA plans)
• Retirement Planning: Our 401(k) plan includes a company match of 50% of your contribution up to 4% of your pay.
• Disability, Life: When life doesn't go as planned these benefits are available to support you. We offer company paid basic life insurance, company paid short- and long-term disability coverage, and an employee assistance program. Additionally, we offer group legal insurance and pet insurance.
• Employee Referral Program: We value your network and provide financial rewards for helping us secure top talent.
• Employee professional development: We are committed to investing in your ongoing learning and development and tuition reimbursement options. We offer coaching, training seminars, and commit one week per quarter to your personal development goals.
• Employee Recognition Program: Recognizing other's success and valuable contributions to our organization is critical to our culture. Our program provides an opportunity for peers to acknowledge other's hard work and provide them with points that can be converted into cash or gift cards.
• Legal, Pet and Aflac: Also, additional benefits that are offered to all employees.

Fit Your Life

• Robust Paid Time Off: We want you to step away, renew and refresh!
• Flexible hours: We understand that work and life don't always fit into a "standard" day. While our core business hours are 9:00-3:00 PM CST. Many of our positions are hybrid, remote, or flexible. We support our staff to get their work done in the environment that is the most successful for them. Additionally, we provide internet reimbursement dollar per month.
• Dress for Your Day: Our work environment is casual, and generally has a relaxed attire.
• No Meeting Fridays: Because nobody likes Friday meetings!

Health and Wellness

• Wellness Centers Reimbursement: Feeling your best is key to living your best life. We offer wellness resources, company recharge days, as well as an annual wellness fund for employees. The four wellness dimensions are emotional, financial, protector and wellness dimensions that all employees can select from to obtain their annual wellness fund.
• Giving Back: Sharing Time and Resources (STAR) is a registered charitable foundation created by Progressive Components. Our team members have the ability to become involved with STAR and even hold a Director position.
• Social Committee: Our social committee is charged with our motto of "work hard, play harder" and plans an abundance of fun events throughout the year.