Job Description

Title: Cath Lab/CCU Inpatient Nurse Supervisor
Site: Aurora Medical Center Sheboygan County
Location: Sheboygan, Wisconsin (Relocation assistance can be provided)
Schedule: Full time, Day shift

ABOUT AURORA MEDICAL CENTER SHEBOYGAN COUNTY:

Our facility features advanced technologies including Wi-Fi throughout the facility. ASCMC is built to Healthy Spaces Road Map standards for green building and operations best practices. We are nationally recognized for excellence from Newsweek as World’s Best Hospital 2021, Healthgrades as 2021 Outstanding Patient Experience and awarded 5 stars by CMS for Overall Hospitality Quality.

113 Beds~~~~New & state of the art facility~~~~320 Nurses~~~Nurse Leadership Programs

Advocate Aurora Health and Atrium Health have combined, creating Advocate Health where we deliver the best health outcomes and make care more accessible and affordable. We're now the 5th largest health system in the US.

This new combined system will boast:

6 States~67 Hospitals~150k Teammates~1k plus sites

HOW YOU’LL MAKE A DIFFERENCE:

As the Nurse Supervisor within the Cardiac Cath Lab, you will collaborate with the Patient Command Center and coordinate staffing for the facilitation of safe and efficient patient throughput and global distribution of staffing resources. You will oversee operational efficiency and utilization of labor resources of the assigned shift in collaboration with unit-based charge nurses to ensure HPPD and LCE targets are met.

Major Responsibilities:

• Participates in daily safety and capacity huddles.
• Make staffing recommendations and assignments at identified levels of competency as determined by state law, hospital policy, and regulatory agencies for the provision of safe and high-quality patient care.
• Solicits feedback on customer needs by performing ongoing assessments and rounding and shares findings offering suggestions for improvement. Customers include patients, visitors, physicians, and staff.
• Works with teams to develop, implement and track results of quality improvement activities contributing to overall quality of care, KRA goals and regulatory requirements.
• Understands departmental productivity measures and uses monitoring, data reports, technology, and assessment tools to assess the effectiveness of work hour and labor cost efficiency.
• Gathers, records, and responds to staffing needs according to fluctuations in staffing and census updating AdvocateWorks schedule as needed.
• Provides correspondence with outside agencies for the management of agency resources as needed
• Maintains Ongoing Operations During the Absence of Administrative Personnel.
• Initiates and responds to hospital wide emergency situations following FEMA guidelines for Emergency Management, mobilizing appropriate resources and personnel in a timely manner participating as a member of the incident command team.
• Addresses problems and conflicts which arise between patients, families and healthcare providers and provides appropriate support and service recovery.
• Facilitates the process of drug/alcohol testing for cause according to hospital policy.
• Communicates significant concerns to the appropriate personnel including the administrator on call and executive leadership.
• Evaluates patient conditions as requested and helps staff problem solve clinical issues serving as a coach for chain of command in the absence of the nursing unit leadership.
• Ensures compliance to all regulatory/safety standards, follows HIPAA guidelines, interacts with the media regarding newsworthy incidents that involve the hospital.

Supports Team Member Engagement

• Provides input to Managers on learning and development needs of team members on assigned shifts, mentoring of new staff, and mentoring and identification of future leaders.
• Identifies and delegates work experience opportunities appropriately to develop skills in various areas.
• Promotes recognition of associates and celebrates accomplishments within and across teams.
• Identifies and purses opportunities for own self-improvement and leadership development including participation in hospital committees and projects and attending internal and external conferences.
• Participates in departmental meetings and contributes to associate engagement and culture of safety improvements.
• Encourages idea generation and implementation.
• Role models a positive and inquisitive attitude.
• Embraces challenges and suggests new and improved methods regarding clinical operations of the hospital.

Patient Satisfaction

• Addresses problems and conflicts which arise between patients, families and healthcare providers.
• Responds to patient and family needs in times of stress or crisis.
• Ensures compliance to all regulatory/safety standards to provide optimal environment for the customer.
• Responds to and resolves patient, customer, and team member complaints in a timely fashion
• Solicits feedback on customer needs by performing ongoing assessments/interviews of internal and external customers.
• Reviews customer satisfaction survey results: set targets for improvement and implement appropriate action plans.
• Holds team members accountable for customer service standards.

WHAT YOU WILL NEED:

Licensure, Registration, and/or Certification Required: Registered Nurse license issued by the state in which the team member practices.

Education Required: Bachelor's Degree in Nursing.

Experience Required:

• Typically requires 3 years of experience in an inpatient critical care nursing unit environment.
• One-year clinical leadership experience or charge nurse experience.

Knowledge, Skills & Abilities Required:

• Excellent interpersonal, communication, and critical thinking skills necessary.
• Ability to manage multiple demands simultaneously.

Physical Requirements and Working Conditions:

• Resiliency and flexibility to deal with a changing environment. Ability to work collaboratively with internal/external customers. Ability to demonstrate a commitment to patient safety, patient care and outcomes. Ability to prioritize independently and respond to multiple simultaneous requests. Ability to work in a challenging environment with established time constraints and in demanding situations. May be exposed to hazardous material and body substances.
• Ability to lift to thirty-five pounds without assistance. For patient lifts of over thirty-five pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case-by-case basis.

WHAT WE BELIEVE:

Advocate Aurora Health is committed to diversity and inclusion every single day and in everything we do. Diversity lives in the differences, great and small, that matter to us and make each of us unique – from our age and the color of our skin to our abilities and the things we believe in. We know that empowering our differences inspires creativity that leads to innovative solutions – for our team members, consumers, and communities. And because health care is built upon relationships, it’s important for the people we serve to be able to trust us to meet their unique needs.

By cultivating an atmosphere of acceptance and compassion, we create a welcoming environment where our patients can heal, our team members can thrive, and our business can grow. As a team member, working in a diverse setting allows you the chance to grow in ways that will broaden your perspective to deliver the best possible patient care.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Relocation assistance
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift

Work Location: In person

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