Company Alaska Airlines

The Team

Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.

Role Summary

The Senior Resource Planning Analyst is a subject matter expert in airport operations planning and analysis at Alaska Airlines. As an individual contributor, this role exercises considerable judgment to make decisions in complex analyses of staffing-related data and provides recommendations to address predictive modeling and analysis of industry trends, market dynamics, and competitive benchmarking to support planning and operations for airports, contact centers and other frontline workgroups.

Key Duties

• Acts as a subject matter expert in staff planning and analysis for airport, contact centers, and other frontline workgroups.
• Exercises considerable judgment to make decisions in complex analysis of staffing-related data.
• Makes recommendations to address predictive modeling and analysis of industry trends, market dynamics, and competitive benchmarking to support staff planning and operations.
• Applies deep knowledge in statistical modeling, data analysis, mining, and querying to develop statistical predictive models on complex, large-scale datasets, and creates customized reports and presentations for executive leaders.
• Extracts data from large data sources including Oracle Enterprise Data Warehouse.
• Manages projects to optimize staff planning in such a way as to balance safety, costs, productivity, operational reliability, and employee quality-of-life considerations.
• Develops and implements systems and technology to produce decision support tools enabling leaders and stakeholders to take strategic action in staff planning.

Job-Specific Experience, Education & Skills

Required

• 4 years of experience in resource planning or scheduling, data analysis or related area.
• Bachelor’s degree or an additional two years of relevant training/experience in lieu of this degree.
• Demonstrated expertise in problem identification, resolution, and comprehension and interpretation of technical procedures.
• Excellent project management and organizational skills, with attention to detail and the ability to manage multiple projects on an ongoing basis.
• High-performance orientation, ability to work well under pressure, prioritize projects, meet deadlines, and maintain flexibility.
• Demonstrated expertise in Excel including pivot tables, graphs, and functions.
• Experience with basic statistics (mean, median, mode, distribution, etc.), as well as relational databases, data modeling, mining, and trending.
• Data-driven mindset and a proven history of continuous self-development.
• Excellent verbal and written communication skills with the ability to effectively communicate technical solutions to management.
• High school diploma or equivalent.
• Minimum age of 18.
• Must be authorized to work in the U.S.

Preferred

• 1 year of airport resource planning or scheduling experience.
• Knowledge of IAM contractual provisions for scheduling, bidding, training, and pay.

Job-Specific Leadership Expectations

Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.

Salary Range

$92,700 - $139,100 / year

Salary Details

Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Horizon employees. Alaska/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.

Total Rewards

Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

• Free stand-by travel privileges on Alaska Airlines & Horizon Air
• Comprehensive well-being programs including medical, dental and vision benefits
• Generous 401k match program
• Quarterly and annual bonus plans
• Generous holiday and paid time off

For more information about Alaska/Horizon Total Rewards please visit our career site and view benefits.

Apply by 7:00 PM Pacific Time on 5/29/2023

Employment Type Full-Time

FLSA Status Exempt

Regular/Temporary Regular

Requisition ID 2023-10653

Equal Employment Opportunity We are proud to be an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer that is committed to diversity, equity, and inclusion. We take affirmative action to ensure equal opportunity for all qualified applicants and employees and do not discriminate based upon race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disability status, genetic information (including family medical history), political views or activity, or other legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We may use your information to maintain the safety and security of Alaska Airlines and Horizon Air, its employees, and others as required or permitted by law. People of color, women, LGBTQIA+, immigrants, veterans, and persons with disabilities are encouraged to apply.