Who We Are

The Raley’s Companies is a private, family-owned, and purpose-driven retail company headquartered in West Sacramento, CA. Since our founding in 1935, our store operations have grown to include more than 235 locations across four states and four Tribal Nations under eight well-known banners: Raley’s, Bel Air, Nob Hill Foods, Raley’s O-N-E Market, Bashas’, Food City, AJ’s Fine Foods and Bashas’ Diné Market. In addition, The Raley’s Companies bridges the divide between the physical and digital retail experiences through the operation of Apium Logistics, Fieldera and FieldTRUE. Built on a higher purpose, the organization and our over 21,000 employees are committed to quality offerings, exceptional service and doing right by our team members, communities, and planet.

Today, the Raley’s, Bel Air, Nob Hill Foods and Raley’s O-N-E Market banners carry on Tom’s legacy of innovation by serving as more than grocery stores. Our purpose of changing the way the world eats, one plate at a time, has made Raley’s a trusted source for nutrition and wellness. We strive to enhance transparency and education in the food system to help customers make more informed, healthy food choices. We also serve as the destination for the best fresh products, affordable offerings, and personalized service.

• Competitive compensation, paid weekly
• Retirement Benefits
• Medical, dental, and vision insurance for yourself and eligible dependents
• Tuition Reimbursement for qualified courses
• Scholarship opportunities for continued education
• Family leave and paid time off
• Store discount programs (10% off household groceries, free items)
• Discounts to amusement parks, gym memberships, mobile phone plans, etc.
• Employee Assistance Program (free financial, legal, and mental health services)
• Fun work environment where you have the opportunity to nourish your community.

Who You Are

As our Senior HR Support Specialist, you will perform a variety of advanced clerical duties in support of specific department programs and initiatives. You will act as a resource to internal and external customers and vendors and may serve as a lead worker to other team members. The person in this role requires comprehensive knowledge of office procedures and working knowledge of regulatory requirements in area of specialty, the ability to maintain confidentiality of sensitive information, demonstrated organizational and problem solving skills and the ability to work independently and be flexible to changing work priorities.

What You Will Do

• You will act as HR liaison to store management regarding the status of pre-employment testing process and transactions in HRIS.
• You will timely and accurately maintain electronic and paper documentation and files. Perform audits of files. Insert and remove specified materials.
• You will enter and maintain data in the HRIS system or other databases; creates reports from databases.
• You will perform research for special projects and to answer inquiries, escalating complex inquiries to Department Team Leaders. You will resolve discrepancies per established procedures.
• You will compile data from various sources. Prepares and distributes routine reports including department metrics. May prepare basic ad hoc reports.
• You will compile with any applicable regulatory requirements and union contract rules as they relate to area of specialty.
• You will function as the process owner for assigned processes. Provides first-level assistance to internal and external customers and vendors including other HR Support Specialists.
• You will process verifications including Equal Employment Department unemployment claims and subpoenas.
• You will generate, copies, and distributes a variety of documents.
• You will answer telephones and refers callers to appropriate party.
• You will perform a variety of advanced office support duties.
• You will serve as a lead to team members including providing training and general work direction.

The above statements are intended to describe the general nature and level of work being performed by team members assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

Must Haves

• High School Diploma or G.E.D. plus three (3) to five (5) years experience or the equivalent combination of education, training and experience.
• Experience with PeopleSoft preferred.
• General knowledge of office procedures.
• General knowledge of regulatory requirements in area of specialty.
• Advanced ability to operate office equipment, a personal computer and related software applications including word processing and spreadsheet applications.
• Ability to type with sufficient speed and accuracy to perform job functions as required.
• Ability to maintain confidentiality of information.
• Ability to maintain effective working relationships.
• Strong written and verbal communication skills including vocabulary, spelling and correct grammatical usage and punctuation.
• Ability to operate a 10-key by touch.
• Excellent customer service skills and the ability to escalate problems when necessary.
• Ability to problem solve.
• Ability to prioritize work and meet deadlines.
• Excellent organizational and problem solving skills.
• Ability to work independently and be flexible to changing work priorities.
• Detail oriented.
• Ability to adapt procedures and processed to accomplish the requirements of the position.
• Ability to work at a fast pace.
• Ability to train and lead others.

Physical Demands - Employees may occasionally experience the following physical demands for extended periods of time:

• Work is performed in a business office environment.
• Sitting
• Viewing computer monitor
• Keyboarding and finger dexterity for sorting/filing
• Bending stooping, squatting, and reaching
• Lifting boxes and/or equipment up to 25 lbs.
• Frequent telephone usage
• Occasional travel to outside locations or meetings may be required.
• Ability to work extended hours, as required, in support of the company's business need.

Permanent residency in California is a condition of employment for this position. This means a job offer may be denied or rescinded and, if employed, employment may be terminated if an applicant/team member ceases to reside in California.

Internal Applicants:

• No disciplinary action during the past 6 months.
• Your current leader must recommend that you apply for this position and provide endorsement upon request from HR.
• You must upload a resume and answer all application questions.