Senior Project Manager Job at Asurion, Nashville, TN 37203

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Job Description

Job Description:
The successful candidate will have the opportunity to be in a dual role within the ETS organization. He/She will lead infrastructure projects with low to medium uniqueness, limited cross functional impact and limited system span. He/She will develop project plans, risk analysis, training plans, communication plans, etc to ensure project success. He/She will assist with establishing project budget scope, timeline for low to medium complexity projects. Facilitates regular cross-functional team calls and accountable for overall initiative success. Produce weekly status report to key stakeholders.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Develops project plan and drives project milestones
  • Spearhead and manage all projects through all projects phases from initiation to closure
  • Accountable for meeting agreed upon scope, cost, schedule and quality measures
  • Role requires excellent oral and written communications, interpersonal, negotiation, and project planning skills
  • Apply risk management assessment in project planning / ongoing execution and resolves issues and conflicts associated with management of low to medium size project efforts.
  • Role will be required to handle up to 5 low to medium size project simultaneously
  • Triages incoming project requests, elicits detailed information from clients, connects appropriate resources for project requests and owns the navigation and follow-up of the request though our service delivery pipeline.

PROFESSIONAL COMPETENCIES:
  • Successful track record of working through barriers and delivering results
  • Ability to build and maintain relationships and partner effectively across internal and external teams
  • Proactively identify and meet customer and stakeholder needs
  • Excellent oral and written communication skills
  • Ability to think strategically and translate strategy into practice
  • Strong analytical and problem solving skills
  • Strong change management and facilitation skills
  • Demonstrated aptitude towards high standards for quality and performance
  • Excellent communication, interpersonal and organizational skills with a hands-on management style

EDUCATION AND EXPERIENCE:
  • Minimum 2 years project management experience including management of medium complex projects with medium cross-functional teams
  • Experience in waterfall, Agile and hybrid methodologies, and project management tools such as JIRA, ServiceNow, Smartsheet, or Asana
  • Proficient with Excel and PowerPoint
  • Bachelor’s Degree required
  • PMI – PMP or PgMP preferred

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