Service Manager Job at RSI, Remote

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Job Description

Description:

About the Role: The Cloud Services Manager is responsible for cloud systems plans and strategy, design, development, and deployment of applications into a Cloud or Hybrid Cloud environment, and implementation of enterprise infrastructure and platforms required for cloud computing. The responsibilities for the role include architecting and leading the delivery of highly available, scalable, and secure application platforms. Our Cloud Services Manager is accountable for the end-to-end cloud deployment experience, from concept development through support and daily operations.

Our role can be completed remotely from locations within the United States. The majority of the work will be completed during typical business hours in the Pacific time zone.

Requirements:

Minimum Requirements/Qualifications:


  • 3+ years of Azure experience. Azure Government Cloud experience is a plus.
  • 3+ years of experience in designing and implementing Docker/Kubernetes solutions (AKS preferred)
  • Hands on experience with designing and troubleshooting infrastructure as code (IaC) templates
  • Must have prior experience with GitHub, GitHub Workflows and Actions, Docker and Kubernetes
  • Proven experience with PowerShell or other scripting languages for administration and automation, working with APIs, Microservices in Kubernetes, maintaining infrastructure in Windows and Linux servers.
  • Experience with DevOps tools such as GIT, Jenkins, Azure DevOps, Selenium, SonarQube, Docker, ACR, AKS, etc.
  • Understanding of bug tracking tools like JIRA
  • Strong understanding of Site Reliability Engineering concepts - Observability, Monitoring, MTTA & MTTR, and SLAs / SLIs / SLOs
  • Deep knowledge of Azure Cloud platform and services
  • Excellent verbal and written communication skills
  • BS in Computer Science, related field or relevant work experience
  • Immediate authorization to work in the US

Physical Requirements:

  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.

EEO Statement: RSI is committed to providing equal opportunity in employment to all employees and applicants for employment.? Discrimination of employees or applicants on the basis of race, religion, color, sex, age, national origin, veteran status, disability, sexual orientation and gender identity, marital status, genetic information, or any other protected category, is strictly prohibited.

Immigration Notice: Applicants for employment in the US must have work authorization that does not now or in the future

require sponsorship of a visa for employment authorization in the United States.

  • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

RSI determines pay range based upon numerous compensation factors, including experience, skill set, and geographic location. A current and reasonable estimated range for this position is $130,000 - $150,000. However, it’s possible for an individual to be hired at a salary outside of this range.

About Us

RSI streamlines government operations and improves citizen services through the delivery of transformative technologies. Since 1996, we have established our position as a technology leader as we continue to bridge our legacy with the future through continual innovation. Technology continues to evolve and so too does RSI. The next chapter of RSI is lined with growth opportunities as we engage all members of our highly skilled teams in advancing our culture, recruiting top talent, and making progress together.?

Culture and Values

The RSI employee experience is guided by our values of integrity, customer commitment, caring about people, innovation, inclusion, and responsibility. The most fundamental reason we exist as a company is our teams’ unparalleled passion for innovation. We believe that each individual, and every team, at RSI is central to our success. RSI is committed to creating an agile environment that inspires our people through professional development, cross-collaborative opportunities, and access to cutting-edge learning resources.

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