Assistant Manager/Shift Lead/Closing Shift Leader
Locations
Pleasanton, CA - Pleasant Hill CA- Berkley, CA- Concord, CA- Sebastopol, CA
Company Summary
Jinglebells LLC is a Franchisee of Taco Bell. You are applying for job with Jinglebells LLC not Taco Bell
What is “Live Más”?
Equally important to the job role and responsibilities is making sure the restaurant Assistant Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you.
Job Description
About the Job:
Assistant General Manager(AGM)
Reporting to the Restaurant General Manager (RGM), the Assistant Manager runs shifts with excellence while executing all restaurant administrative duties. In the absence of the RGM, this role must provide the leadership necessary to ensure the restaurant can sustain an acceptable level of day-to-day operations.
Shift Lead.
The Shift Lead reports to the General Manager and AGM. The responsibilities of Shift Lead is to be able to run the Shift. To make sure all employees are performing their job correctly. That they are punching in and out in time. Taking their meal breaks etc in time. To ensure the food is made correctly and with correct speed. Ensure Food Safety, Quality and Accuracy. To take care of guests and resolve any issues. Personally demonstrate that taking care of the Guest is the most important task.
The Day-to-Day:
Ensure consistent customer satisfaction:
· Effectively role-model the MIC success routine and ensure responsibilities under people, customer, and service are completed
· Ensure that all Team Member positions are executed according to their Shift Excellence responsibilities
· Personally demonstrate that customer needs are the highest priority
· Manage the restaurant in the absence of the RGM
Developing people:
· Help the RGM assess the team and provide input on employee relations, team conflict, recognition, etc.
· Provide ongoing constructive and complimentary feedback to the team
· Handle people issues as they occur when the RGM is out of the restaurant: Able to determine what can be resolved immediately or needs RGM attention
· Assist in RGM sourcing, recruiting, interviewing, and hiring Team Members
Act Like an Owner
· Assist profit & Loss management by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports and taking appropriate action
· Have a strong working knowledge of administrative processes (understand reports and respond appropriately)
· Assist RGM with facility maintenance and ensure health and safety standards are followed at all times
Minimum Requirements
Is This You?
· Dynamic, energetic, and positive leader, a self-starter, proactively driven to get things done
· Customer-first mindset
· Strong interpersonal skills
· Dedicated to leading a team that strives for excellence
Perks
Why JingleBells?
We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people’s lives with más!
· We are about more than just building restaurants—we connect with our fans through their passions including sports, gaming, and music
· We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle
· We foster a culture of authenticity for you to feel at home with the Taco Bell family
Job Type: Full-time
Pay: $17.50 - $24.50 per hour
Benefits:
Experience level:
Restaurant type:
Shift:
Weekly day range:
Application Question(s):
Fast food National restaurants like Taco Bell, McDonalds, Jack In the Box, Wendy's
Work Location: In person
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