Teller - Skyward Credit Union

• 312906

JOB SUMMARY:

• Accurately and efficiently process transactions such as customer deposits and cashing checks. Assist members with inquiries and/or problem resolution in a professional and composed manner, and escalate to manager as appropriate

JOB RESPONSIBILITIES:

• Inform and educate members on how to conduct simple transactions through self-service technologies
• Follow established policies, procedures and guidelines to protect both our members and Skyward Credit Union
• Listen carefully and connect with members to understand their top financial priorities and to uncover products and solutions that will benefit them
• High level of confidentiality required due to level of position
• Perform other duties as assigned
• Working in a team environment

EDUCATION/ EXPERIENCE:

• High school graduate or GED required; some college preferred
• Customer service experience in financial services, retail sales, cashiering or a goal-oriented environment preferred.

QUALIFICATIONS:

• Ability to respond and assist customers with inquiries and/or problem resolution
• Ability to work effectively as a team member
• Ability to identify customer financial needs, goals and objectives; comfortable asking customers about their personal finances
• Ability to sell customers on meeting with a sales associate to learn about products/services
• Strong communication skills (including verbal and non-verbal) and active listening skills
• Careful attention to detail and time management
• Proficiency in basic computer skill

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

EEO Statement

Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of, race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law.

Pay Transparency Policy Statement

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise, have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Recruiting Company Textron Aviation

Primary Location US-Kansas-Wichita

Job Field Finance/Accounting

Schedule Full-time

Job Level Individual Contributor

Shift First Shift

Job Posting 05/10/2023, 8:42:27 AM

Textron (and its subsidiaries) participates in E-Verify. We will provide the U.S. Social Security Administration (SSA) and, if necessary, the U.S. Department of Homeland Security (DHS) with information from each new employer’s Form I-9 to confirm work authorization.