Job Description
Job Title: Administrative Assistant
Department: WS
Expected Weekly Hours: 40
Reports to: Operations Manager
Location: Remote
Pay Range: $31.00 to $32.00/hour
Position Summary
The Administrative Assistant is responsible for various general administrative support tasks for the client team. If you are an experienced assistant who enjoys a relationship role, supporting a large-scale team and working on multiple tasks, this position is for you!
Duties and Responsibilities:
- Calendaring, file records, compile data for reports, assist client cost centers during budget cycles, answer/screen phone calls, setup meeting rooms, prepare expense reports, prepare/edit presentation materials and help make travel arrangements
- Work with global distributed team on tracking, processing, reporting and filing client team documentation
- Perform other duties as needed
Job Requirements
Education and Experience:
The requirements listed below are representative of the knowledge, skill, and/or ability required.
- High School Diploma, GED or Equivalent
- 1+ years of experience in an administrative assistant/customer service role; preferred at a large company work environment
- Experience managing high volumes of paperwork e.g., uploading, sending for signatures, stamping, etc.
- Experience working with technical and non-technical personnel
- Experience drafting/modifying SOPs
Qualifications:
- Must be able to accomplish objectives that span multiple product or subject areas, and possess proactive and strategic problem-solving skills
- Must have demonstrated interest in, and knowledge of, broad but related areas of technology
- Highly detailed and organized approach to project and process management, with proven experience in establishing and maintaining strong collaborative relationships across a varied set of stakeholders and organizations
- Excellent communicator with expertise in written, visual and presentation formats and running effective stakeholder connection rhythms
- Self-starter, with shared ownership mindset and excellent attention to detail
- Self-awareness, the ability to be self-critical, and a strong desire to learn and grow
- Excellent email, telephone and virtual meeting etiquette
- Customer service orientated, ensuring needs are met in a timely fashion
- Ability to talk through a data problem and come up with a way to resolve challenges
- Ability to quickly analyze large data sets and draw inferences
- Ability to take opportunities for continuous improvement and implement documented process improvements
- Ability to work on multiple projects concurrently; demonstrated organization, problem-solving, project management, and time management skills
- Demonstrated strong ability to remotely work well within a team environment, or independently; strong interpersonal and teamwork skills; ability to work and interact effectively with team members from other disciplines, cultures, and organizations
- Excellent verbal and written communication skills; ability to effectively inform and present ideas confidently and persuasively to peers and managers
- Ability to take initiative to ask questions, ask for help, or provide updates, without reluctance
- Ability to meet the eligibility requirements for working in the US without RLA sponsorship for employment visa status
- Strong computer skills that include proficiency with MS Office (Word, Outlook, Excel, PowerPoint, and Visio), Teams and SharePoint
Language Skills
- Ability to read, write, and speak English proficiently
Physical Demands:
- While performing the duties of this job, the employee is regularly required to talk or hear.
- Frequently required to stand, walk, sit, use hands to feel; reach with hand and arms, and stoop, kneel, or crouch.
- The employee must occasionally lift and/or move up to 25 pounds.
- Specific vision requirements include the ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
- At times, may require more than 40 hours per week to perform the duties of the position.
Work Environment:
- The position typically operates in a standard office environment.
- This role may use standard office equipment such as computer, phones, photocopiers, filing cabinets, and fax machines.
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