This position is responsible for assisting in the operation of a department. An individual in this position will be expected to perform additional job related responsibilities and duties throughout the facility as assigned and/or as necessary. Essential Functions An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation. Provides customer service by acknowledging the customer; identifying customer needs; assisting with purchasing decisions; locating merchandise; resolving customer issues and concerns; promoting products and services; operating equipment, such as cash registers and related tools, to process customer purchases using appropriate procedures for different payment types and items sold; maintaining a safe shopping environment; and appropriately representing and supporting the company's mission. Receives, stocks, and organizes merchandise and supplies from distribution centers and suppliers throughout the facility by managing inventory flow; following company policy and procedures for utilizing equipment appropriately; merchandising; working inventory exceptions; correcting shelf capacities; and completing and retaining required paperwork, logs, and other documentation. Maintains the home and apparel area and merchandising presentation in accordance with company policies and procedures by stocking and rotating merchandise; removing damaged or out-of-date goods; setting up, cleaning, and organizing product displays; signing and pricing merchandise appropriately; folding and hanging clothing; ensuring pricing labels/tickets are attached; returning merchandise to appropriate departments; processing defective merchandise; answering phone for the entire facility; completing ring sizing and repairs; changing watch batteries; piercing customers' ears; and monitoring the area of shrink, security risks, and safety. Supports store operations by executing daily workload and processes; following One Best Way (OBW) standards and procedures; participating in team meetings to learn daily and weekly objectives; communicating with team leads to understand daily priorities; training with academy trainers to enhance and develop skills; and escalating business area issues or needs to facility leadership. Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices. Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.
Job Types: Full-time, Part-time
Pay: $14.00 - $20.00 per hour
Benefits:
Shift:
Weekly day range:
Ability to commute/relocate:
Work Location: In person
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