Front Desk Receptionist All Shifts Job at Hometel suites, Los Angeles, CA 90005

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Job Description

  • Perform all check-in and check-out tasks
  • Answer the phone and possess excellent phone etiquette
  • Manage online, phone and walk-in reservations
  • Maintain a friendly, cheerful and courteous demeanor at all times
  • Welcome guests upon their arrival and assign rooms
  • Inform guests about payment methods, take payment and post charges to appropriate accounts
  • Anticipate and address guest's needs
  • Respond to guest’s complaints in a timely and professional manner
  • Provide information about our hotel, available rooms, rates and amenities
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
  • General bookkeeping to maintain accurate hotel records
  • Weekend availability is a MUST
  • Photoshop is a plus

Job Types: Full-time, Part-time

Pay: $16.04 - $18.00 per hour

Benefits:

  • Employee discount
  • Health insurance

Schedule:

  • 8 hour shift
  • Overnight shift
  • Weekend availability

Ability to commute/relocate:

  • Los Angeles, CA 90005: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Customer service: 1 year (Required)
  • Hotel: 1 year (Preferred)

Shift availability:

  • Day Shift (Required)
  • Night Shift (Required)
  • Overnight Shift (Required)

Work Location: In person

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