Responsibilities

1. Guest/Customer Service: Proactively engage with guests during transactions, in the galleries, and other public spaces; demonstrate customer service standards to both internal and external guests via positive and professional communication; attempt to resolve guest concerns before escalating them to the Guest & Member Experience Team Lead or Guest & Member Experience Manager; maintain gallery, Welcome Desk, Info Desk, and Reception Desk cleanliness; other duties as assigned

2. Sales: Ensures an efficient and informative transaction for each guest and provide details of upcoming programs, events, exhibits, and other promotions; promote and facilitate the sales of museum memberships; handles cash & credit transactions in an accurate manner, balancing a designated cash drawer during shift; daily use of the museum’s operating system Altru; other duties as assigned

3. Communication & Workspace Management: Use of a radio to communicate with fellow GMET members and other departments; download and utilize Microsoft Teams to communicate with coworkers and GMET Manager; attend occasional staff meetings and/or events after hours; aware of daily activities and programs happening in the museum; use the museum’s scheduling software, HotSchedules, to know work schedule, request time off, and get shifts covered; other duties as assigned.

4. Museum Knowledge & Engagement: Share general knowledge of the museum’s galleries and collections with guests; awareness of the Community Norms set in place at the museum; knowledge of the museums mission statement and strategic goals and how the GMET department plays a role in that; know and enforce the policies and procedures of the GMET department and museum at large; engage in team building exercises, public lectures, and events; conduct visitor exit surveys; other duties as assigned

5. Philanthropy and Communications Team Rotations: Assist with onsite and offsite events, membership fulfilment, assisting the team in marketing and communications projects; other duties as assigned.

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Minimum Qualifications

Six months cashiering experience, basic mathematical skills, and demonstrated human relations and effective communication skills required. Word processing and spreadsheet skills may be preferred for certain positions.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

IDEAL CANDIDATE WILL HAVE THE FOLLOWING SKILLS:

• Written & oral communication skills
• Basic computing and counting skills
• Adaptability/handle pressure well
• Time management
• Attention to detail
• 6 Months cashiering experience
• Willingness to learn

Special Instructions Summary

Additional Information

Open Date

05/08/2023

Requisition Number

PRN13704N

Job Title

Cashier

Working Title

Guest & Member Experience Team Associate

Job Grade

A

FLSA Code

Nonexempt

Patient Sensitive Job Code?

No

Type

Non Benefited Staff / Student

Temporary?

No

Standard Hours per Week

19

Full Time or Part Time?

Part Time

Shift

Variable

Work Schedule Summary

Flexible work schedule, including nights, weekends, and some holidays.

Is this a work study job?

No

VP Area

Academic Affairs

Department

00018 - Utah Museum of Natl Hist Oper

Location

Campus

City

Salt Lake City, UT

Type of Recruitment

External Posting

Pay Rate Range

13.00 - 13.50

Close Date