Mobile Respite Case Manager Job at Riverside Community Care, Norwood, MA

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Job Description

We make a difference - in your community and in your career.


Mobile Respite Case Manager


The Mobile Respite Case Manager is a member of an interdisciplinary team working together to provide respite and stabilization services to DMH clients. Responsibilities include providing direct clinical services to individuals in the Mobile Respite Programs (individual and group treatment, family meetings, treatment team meetings); clinical documentation (intakes, treatment plans, discharge summaries); case management, and ensuring coordination of care internally and with other treatment providers and community support systems for persons served. The Mobile Respite Case Manager utilizes the Recovery Model and works closely with an interdisciplinary team including Counselors and Peer Specialists to support persons served in self-advocacy and self-directed treatment planning. The Mobile Respite Case Manager works closely with the Department of Mental Health regarding the referral and enrollment decisions for persons served.


Essential duties and responsibilities include but are not limited to:

  • Oversee the case management and discharge planning of Mobile Respite persons served.
  • Evaluate persons served on an ongoing basis to assess for safety and continued need for Mobile Respite services.
  • Complete all necessary clinical documentation, including admission notes, intakes, treatment plans, discharge plans and reporting.
  • Facilitate consents, gather clinical information, and open discussion with enrollee’s providers.
  • Meet with Mobile Respite persons served in the community. May be responsible for transporting persons served to appointments/resources in the community.
  • Ensure timely and accurate billing practices.
  • Assist Clinical Team Manager/Director of Stabilization Services in gathering monthly, quarterly, and annual data to MBHP/ DMH as required.

Schedule: Full Time; Sunday through Thursday- day shift


Pay: $48,000/ annually


Why You'll Love Riverside
We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Forbes named Riverside a best-in-state employer.


Benefits include:

  • Comprehensive, high-quality health, dental, and vision insurance options
  • Flexible Spending Accounts – both medical and dependent care
  • Eleven paid holidays
  • Separate accruals for vacation (increases with tenure), personal, and sick time
  • Tax-deferred 403(b) retirement savings plan
  • Employee Assistance Plan / Travel Assistance Plan
  • Employee bonus for referrals resulting in hiring
  • Discounts to movie theaters, sporting, and entertainment events
  • Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee

Learn more about our benefits and culture:

Our Benefits

Our Culture

Hear what employees think about working for Riverside!


Required Skills
  • Bachelor’s in Social Work, Psychology, or related field required.
  • Experience doing Community Case Management/Mobile Crisis Intervention work preferred.
  • Clinical experience with adults and knowledge of the adult system of care preferred.
  • Valid driver’s license and regular access to a reliable vehicle required.


Required Experience
  • Excellent communication, interpersonal and organizational skills required.
  • Intermediate computer fluency, including Microsoft Office, required.

Riverside Community Care is dedicated to respect, integrity and engagement of all individuals. We are committed to building an inclusive and culturally competent organization and we value the richness of having a diverse applicant pool. As an employer committed to equal opportunity, all qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.

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