University of Maryland Upper Chesapeake Health (UM UCH) offers the residents of northeastern Maryland an unparalleled combination of clinical expertise, leading-edge technology, and an exceptional patient experience.
A community-based, integrated, non-profit health system, our vision is to become the preferred, integrated health system creating the healthiest community in Maryland. We are dedicated to maintaining and improving the health of the people in our community through an integrated health delivery system that provides high quality care to all. Our commitment to service excellence is evident through a broad range of health care services, technologies and facilities. We work collaboratively with our community and other health organizations to serve as a resource for health promotion and education.
Today, UM UCH is the leading health care system and second largest private employer in Harford County. Our 3,500 team members and over 650 medical staff physicians serve residents of Harford County, eastern Baltimore County, and western Cecil County.

University of Maryland Upper Chesapeake Health owns and operates:
University of Maryland Harford Memorial Hospital (UM HMH), Havre de Grace, MD
University of Maryland Upper Chesapeake Medical Center (UM UCMC), Bel Air, MD
The Upper Chesapeake Health Foundation, Bel Air, MD
The Patricia D. and M. Scot Kaufman Cancer Center, Bel Air, MD
The Senator Bob Hooper House, Forest Hill, MD

Under general supervision independently performs insurance verification, authorizations and referrals for HPC patients. Ensures correct information for compliance with authorization and referral process. Requires excellent organizational and time management skills, ability to work independently and to deal with constant changes in work routines and priorities as well as perform multiple tasks simultaneously. Ability to comprehend, transcribe and type numerical or descriptive data from manual forms and verbal communication to automated media and perform basic mathematical functions correctly using a calculator. Ability to use good judgment in making independent decisions. Knowledge of Coding, DGE, CPT, ICD9/10 codes. Ability to operate various office machines and proficient with computers, Nextgen preferred. Knowledge of referral and authorization requirements. Ability to answer multi-line telephones. Ability to maintain confidentiality.

Experience and Skills

• Prior experience in public contact and customer service. At least one (1) year patient registration experience is required. Knowledge of insurance referral and authorization process in a primary care or specialty setting

All your information will be kept confidential according to EEO guidelines.